FACTS SIS and Family Portal

Beginning in the first week of May 2026, we started using an integrated version of the FACTS Tuition Management and FACTS SIS systems. Many families may already have a login account for the FACTS Tuition Management platform if they have created a tuition payment plan in the past, but will need to create a new login for the FACTS SIS Family Portal. To be clear:

The tuition payment login is no longer be necessary now that we have an integrated version of the two FACTS platforms. Rather than using the tuition payment login, parents will create a new login account for the FACTS Family Portal. (This is still true even if you never had a reason to create a login for the tuition management platform). The instructions for creating a Family Portal login appear below. Parents will also no longer need to visit the Facts Tuition Management website. Rather, they will see a tab to take them to the Tuition Management part of the site when they visit the FACTS Family Portal.

Key implementation points are shown in the flowchart below. The school website now contains a link to the FACTS login page instead of Sycamore.

Our District Code for FACTS is SAGP-KY. The district code is not case-sensitive.

Families - how to create a Family Portal account.webm

Video: how to create a Family Portal account

Phase 1: Login in to the Family Portal

These instructions will be updated as we troubleshoot login problems that people encounter.

There is a guided tutorial on the left. There is a PDF version of the tutorial below. Click on the image below to open the PDF.

Facts - how to sign in to Family Portal.pdf

Phase 2: Packets (New families only in 25/26; All familes starting in 26/27)

FACTS will task ONE parent with "Enrollment Responsibility". It selects one parent in order to reduce the possibility that two people enter contradictory information. The platform selects the mother as the parent with "Enrollment Responsibility" by default, but will move to the second default option, the father, if the mother has not yet logged in to the Family Portal.

Please create your Family Portal account and then log in to the Family Portal as soon as possible. FACTS will not allow us to make a packet available until at least one parent has created their Family Portal account and logged in to the portal.

The Enrollment Responsibility parent must review, confirm or update important information for each student. This information includes:

phone numbers
mailing addresses
email addresses
medication, allergy, and other health infomation
transportation method (separate registration required outside of FACTS for those interested in bus transportation)
after school care options (separate registration required outside of FACTS)
designation of persons authorized to pick up student

The Enrollment Responsible parent will receive an email notification when the packet is "open" or "available". The parent then accesses the Enrollment Packet (for new students) or the Reenrollment Packet (for returning students NEXT YEAR (26/27) in the Apply/Enroll tab along the left side of the screen. The packet does not have to be completed in a single session; work can be saved and finished later. Some of the information is required, some of it is optional, and FACTS will not let you proceed if a required item is not completed. Again, please note that the enrollment packets do not start for returning students until the 26/27 school year.

Phase 3: Tuition Plans

Parents can select a Tuition Plan within the FACTS Family Portal. Use the Financial tab at the bottom of the left part of the screen to access the financial area of the platform. Please note that FACTS automatically carries your tuition plan into future years. In other words, if you had a tuition plan for St. Albert the Great in the 2024/25 school year, then that plan automatically is carried over to the next school year.

FACTS SIS Frequently Asked Questions

What is FACTS SIS?

FACTS SIS provides software to connect families to their school. You can check grades, track attendance, sign up for conferences, and communicate with your school all through FACTS SIS.

Can parents share an email address to log in to FACTS SIS?

No. Each parent must use a separate email to create an account.

What is our District Code?

Our District Code is SAGP-KY. It is not case sensitive.

Do I need to create a unique username?

Yes. FACTS is going to eventually require all users to participate in multifactor authentication and to have a unique username, i.e. a username that only single person in the entire universe uses to access FACTS (not just a username that is unique to the FACTS users at a particular school). An easy way to select a unique username is to use an email address.

I have logged into the Family Portal, but I do not see an "Apply/Enroll" area. What should I do?

FACTS selects ONE parent to have enrollment responsibility. If you do not see an a"Apply/Enroll" area when you log into the portal it probably means that the other parent was tapped by FACTS to have enrollment responsibility. If that parent has not yet started the packet, and you would like us to change which parent was given enrollment responsibility, then please send an email to either the technology director or the admissions team to advise so that they can accommodate your wishes.

I am the parent of a new student and I received an email about an "Enrollment Packet". What is the enrollment packet?

The New Student enrollment packet allows parents to provide important contact, health, religious, and other information to the school in an online manner. The enrollment packet is intended to reduce the number of paper forms that families have to fill out and submit during the application process. Beginning in the fall of 2025, the entire admissions process will move online, and information provided in the initial application will be carried over into the enrollment packet.

I am the parent of a returning student and I received an email about a "Re-enrollment Packet". What is the re-enrollment packet? Does it mean that my child is no longer a student at St. Albert the Great?

Please do not be alarmed about the term "reenrollment packet" or "enrollment packets". It DOES NOT MEAN that your student does not have a spot for the next school year. Rather, the term is used by our new Student Information System, FACTS, to differentiate the packet from a packet required of NEW students. The "reenrollment packet" in FACTS simply allows us to have returning families review and confirm certain important information, such as mailing address, phone numbers, email addresses, allergy and medications, individuals authorized to pick up a child at school, etc. This sort of information was previously collected in ad-hoc manner on paper forms, and the "reenrollment packet" is a way for us to get the most up to date information into FACTS for each student while (hopefully) reducing the number of paper forms parents are asked to sign and return in the opening weeks of the school year.

We are not going to require enrollment packets for the 25/26 school year. If you received an email about a reenrollment packet for returning students for the 25/26 school year please disregard it for now. We will begin distributing reenrollment packets for the 26/27 school year in early 2026.

I am a parent of a preschool student. Do I need to set up a Family Portal account? Yes.

Do preschool parents need to fill out an "Enrollment Packet" Yes (for new students) but preschool parents will also need to fill out a PAPER registration packet required by the state regulatory agency. A PDF of the paper registration packet for preschool parents will be available on the school website on or about July 1, 2025.

What happened to Sycamore?

Our Sycamore subscription expired on June 30, 2025.

FACTS Grant and Aid Applications

Families applying for financial aid from the Catholic Education Foundation will need to navigate to our aid assessment site to complete an application using their FACTS user account: https://online.factsmgt.com/grant-aid/inst/3WBB5/landing-page. If you have applied for financial aid previously, please click 'Sign In' to log in and begin your application for the new term. If this is your first time applying for aid through FACTS, please click 'Create your Account' to get started.

FACTS Family Portal - introduction video

You can access the FACTS Family Portal in multiple different ways:

via the School's website (Look in the upper left corner of the page for a yellow button that says "Facts Family Portal")
via this Family Portal link
via a shortcut to Family Portal on a mobile device
- Parents and students can easily add a shortcut to Family Portal to the home screen of their mobile device.
  - Navigate to the Family Portal login link above
  - Tap the share of action icon ( for Apple or for Android) and tap Add to Home Screen.
  - Rename the shortcut, and tap Add.
Watch the video on the right for an introduction to the Family Portal. Please note that not all features mentioned in the video will be in use at our school next year.

FACTS Family Portal intro video 2025-05-07 12.52.21 PM.webm

Thank you for your continued loyalty and support for St. Albert the Great Parish School. We depend on your support in our efforts to provide the highest quality of education for your children. Your continued support and cooperation is appreciated, as we remain committed to our mission.

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