Transportation Services
Transportation Services
Embedded Files
Bus Policy & Rules
Bus Policy & Rules
Bus transportation to and from the College is offered every day to students. To ensure travelling on the school bus is comfortable, safe and pleasant for all, the following rules must be adhered to:
No food is permitted to be consumed on the buses – only water
The maximum speed our buses can go is 80 km/h
Buses will wait only 2 minutes maximum for the student outside the student's home and then leave
Buses are not permitted to change route nor to return to pick up the student
Only one pickup and drop-off address is permitted per student
Students must:
Students must:
Put on the seat belts provided at all times
Not move around the bus once it is in motion
Be courteous in their behaviour both to each other as well as to their driver and the bus matron
Wait at the assigned place and time for the morning and afternoon pick up
Be on time for departure from the College and from home
Talk quietly and politely to one another
Treat each other with respect
Keep the bus clean
Only depart from the bus at his/her designated stop
Follow the rules so as to not distract the driver
Use headphones to listen to music
Ask the bus matron for any help needed on the bus
Not give tips or gifts to the bus matrons or drivers
Number of students per bus
Number of students per bus
Small buses: Maximum number of students is 12 / Minimum number of students is 6 (in order to open a new route)
Big buses: Maximum number of students is 24 / Minimum number of students is 14 (in order to open a new route)
On every bus, there is a bus matron whose main duty is to look after the students on the bus. Students are expected to treat matrons, as with all adults at the College, with the utmost of respect at all times. The matrons are trained in emergency procedures and have received First Aid courses from the Egyptian Red Crescent. Matrons are also trained to maintain discipline and order on the bus. Bus drivers and bus matrons have all been trained to provide a smooth and safe process for those on the bus.
Complaints
Complaints
If parents have a complaint about the buses, they will be able to contact the bus matrons. If the bus matrons would like to report an issue regarding a student, the bus matron will file an incident report to the respective Head of Stage, which will then be investigated and circulated to the respective parents if deemed necessary.
Lost Property
Lost Property
If your child has lost something, please contact Reception or check the Lost & Found office in the College.
Communication
Communication
We will endeavour to keep you informed of any transport problems. If there are significant delays in transport or in cases of emergencies, parents will be contacted by one or more of two methods: SMS Messaging System through your mobile telephones and/or personal contact via phone-call. Parents will be able to communicate with the matrons of the bus via telephone on a day-to-day basis for any needs that may arise.
Early Leave
Early Leave
Parents who would like to collect their children before the dismissal times are kindly requested to make a request through the Parent Portal or by sending an email to Frontdesk@malverncollege.edu.eg at least 24 hours prior to the change. If your child is not feeling well during the school day, the College doctor will request an early leave and contact the parent to arrange an early pick up.
Bus changes
Bus changes
If you need to change the address for your child to be picked up and dropped off, please notify our transportation department at the earliest availability. The deadline for this is at least 1 week before the change in address, in order to ensure we have enough time to check route and bus availability. Please note that we cannot accept one-off changes as all routes are carefully planned in advance.
Bus Routes and Fees (LE per year)
Bus Routes and Fees (LE per year)
Routes and pick up times are continually monitored through GPS to ensure the best available routes. Bus routes are scheduled to reach the maximum capability of efficiency to and from the College. Currently, our transport network covers a variety of routes in the following areas:
Refunds
Refunds
Bus fees that have already been paid are non-refundable, even if your child has not begun to use the bus service.
How to Apply
How to Apply
Parents may apply for the bus service by contacting the transportation department through the following methods:
Hotline: 19198
School number: 02-26144400
Email: transportation@malverncollege.edu.eg
Please make sure to provide your detailed address listed, your name, and the students’ name, year and student ID code.
Contact
Contact
For more information, please contact the transportation department via our College’s hotline: 19198.
If you need to contact someone after school hours, please contact one of the following:
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