The overall running of the asylum was overseen
by the Medical Superintendent. The asylum had
only 3 Medical Superintendents in its first 75
years, each giving at least two decades of loyal
service: Mr J Holland, Mr H Rooke Ley (who was
fundamental to introducing reforms) and Mr
Frank Perceval.
Recruitment was a continual problem and
attracting and retaining the most suitable
staff was difficult. Not everyone was suited to
this unusual mixture of nursing, supervision
and security which required kindness and
compassion. Any violence, cruelty or rough
handling of patients was a cause for dismissal,
as was any drunkenness, immoral behaviour
or disobedience. Employees were required to
sign an Obligation, which was effectively their
employment contract, setting out the conditions
of behaviour required. Many staff appointed as
attendants left after a short time, finding the
work difficult and physically strenuous at times.
The Great War (1914 – 1918) took its toll on
the smooth running of the asylum and on the
welfare of patients, with many attendants joining
the armed services, reducing staffing levels.
Enforced reductions in daily food portions,
in conjunction with overcrowding, confined
conditions and reduced therapeutic activities
resulted in a greater annual number of patient
deaths. An assistant medical officer, Montague
Lomax, who worked at the asylum during 1917
and 1918, wrote a damning account describing
inappropriate confinement of patients, poor
clothing and food, neglect, cruelty and inadequate
medical treatment due to the lack of trained staff.
His book was published in 1921 and provoked an
outcry. A public inquiry found that, whilst many
of Dr Lomax’s accusations were unfounded or
overstated, some were upheld especially those
relating to the lack of trained nursing staff, poor
diet and clothing. Their recommendations led
eventually to the Royal Commission on Mental
Disorders and subsequently the Mental Treatment
Act of 1930.