City of Boston Liaison and Mayor's Hotline

Post date: October 27, 2019

JP Liason LINDSEY.SANTANA@BOSTON.GOV 617-635-3485

Mayor's Hotline:

Reporting issues to the City of Boston has never been easier. You can do so via telephone 617-635-4500, or over the internet via a browser or mobile applications (iOS and Android)

Here is the main informational page: http://www.cityofboston.gov/311/

Web access to make or view reports: https://mayors24.cityofboston.gov/

Example I submitted using the Android mobile app for the sidewalk freezing issue in front of 33 Lakeville : https://mayors24.cityofboston.gov/reports/528f73b20882cf0b70000883

Existing open cases can be tracked at: http://mayors24.boston.gov/Ef3/SSP_TrackCase.xml

Additionally, a City of Boston street safety input site exists:

http://visionzeroboston.org/input