Frequently Asked Questions (FAQ)

❓ Is Pagewood Park a Retirement Village?

No it is not. It's a Cluster Title development which includes some common (shared) areas. Each property has its own title which can be bought or sold just like any private house. People living at Pagewood Park have a sense of being part of a shared community and there are some social functions which are held in the Community Hall.

❓ Can an Owner make Changes on or to a Lot?

• Inside - Yes. Inside the building, there is no problem.

• Outside - Only after written approval.   Outside the building (on or to the external surfaces, as well as the front and back yards), an owner MAY be able to make changes BUT only AFTER obtaining written approval from the Committee of Management.

❓ Front Garden Areas.

The Owners Corporation has some responsibility to maintain the privately owned front garden areas. The areas are documented in Schedule 1 of Plan of Cluster Subdivision CS1034. The Committee of Management organises the regular mowing of the front lawns while the owners look after their garden beds, the plants, the shrubs, and the trees.

❓ Waste Bins.

The Pagewood Park Bin Policy states:

• • Bins are not to be put out earlier than 24 hours prior to collection.

  • Bins are to be put away out of sight within 24 hours of collection, for example in the garage or the backyard.

❓ Solar (electricity generating PV) Panels.

The installation of Solar panels requires an application to the Committee of Management for review. 

❓ Billing for Water Usage.

The 139 privately owned Lots are not individually metered for water. SE Water divide the cost of the water used by 139 and then add on some other charges (a service charge, a sewerage charge, annually a parks charge) and they then send a tax invoice to each of the 139 Lots.  

Can an owner have an individual water meter installed and read? The simple answer is no because a single owner cannot go it alone. All 139 Lots and the Caretaker's Cottage would need to be converted before any meters could be read by South East Water.

If all properties were individually metered each property would still be required to share the cost of any common water usage, such as the pool; the community hall; and the common garden areas.

❓ External Painting of Houses.

The external paintwork of privately owned houses is refreshed at regular intervals in order to keep the estate looking good. It is the owner's responsibility to arrange for the painting to be done and to pay for any work, see Painting (External). 

Note: Clauses 48 and 129 of the Owners Corporations Act 2006 apply to external painting:

48. Lots not properly maintained

(1)   If a lot owner has refused or failed to carry out repairs, maintenance or other works to the lot owner's lot that are required because - 

      (a)   the outward appearance or outward state of repair of the lot is adversely affected; or

      (b)   the use and enjoyment of the lots or common property by other lot owners is adversely affected - 

       the owners corporation may serve a notice on the lot owner requiring the lot owner to carry out the necessary repairs, maintenance or other works.

(2)   If a lot owner has been served with a notice under sub-section (1), the lot owner must carry out the repairs, maintenance or other works required by the notice within 28 days of the service of the notice.

(3)  If a lot owner has been served with a notice under sub-section (1) and has not complied with the notice within the required time, the owners corporation may carry out the necessary repairs, maintenance or other works to the lot.

129.     Care of lots

A lot owner must -

(a)   properly maintain in a state of good and serviceable repair any part of the lot that affects the outward appearance of the lot or the use or enjoyment of other lots or the common property; and

(b)   maintain any service that serves that lot exclusively.

❓ Floor Heating System.

An electric floor heating element was installed in the concrete slab of each house during construction. The floor heating system consists of the heating element, an electrical relay in the meter box, an off-peak time clock in the meter box, and a "Honeywell" wall mounted temperature control in the house. The system heats the concrete slab if the room air temperature is lower than the desired temperature setting on the wall control.

❓ Insurance

The Owners Corporation pays for the insurance of the community hall and other common property as well as public liability insurance for common property areas. The Owners Corporation does not cover building  insurance, contents insurance, or public liability insurance for privately owned Lots, they are the responsibility of the Lot owner.

❓ NBN at Pagewood Park

The preferred Pagewood Park NBN connection is hybrid fibre-coaxial (HFC) using the existing underground Telstra/Foxtel co-axial cable system. There is some NBN information in the attached document below.