Conflict

Non-violent communication

What do you want?

How can you get what you want?

What are you doing now?

How is what you are doing now helping you to get what you want?

The 10 Axioms of Choice Theory

• 1. We can only control our own behavior.

  2. We can give information to others, but we cannot make others do anything.

  3. Problems are a relationship between what is happening within and around us and an unfulfilled need.

  4. Problems exist in the present.

  5. The past formed us, but we can only affect the present and the future. We cannot change the past.

*adapted from William Glasser

http://www.wglasser.com/the-glasser-approach/choice-theory

http://www.restorativejustice.org/university-classroom/04restorative%20justice%20theory

Conflict resolution

See attached for "I statements" formula:

https://www.youtube.com/watch?v=bYf3H70qldI&list=PL5865B180A28E73E9&index=4

https://www.youtube.com/watch?v=sswGv9iH-4o