Policies & FAQ

Donated Equipment Request Guidelines:

Not for profit departments, municipalities, associations, & First Nations and may request gear or equipment. The process requires release documents to be signed by members of the organization with "signing authority" Individuals requesting gear or equipment must do so with the approval and signature of their organization.

Individuals may request gear, however they must have their host department fire chief sign off on the release documents.

While equipment listed in our inventory is generally available on a first come first serve basis, Alberta Fire Aid reserves the right to conduct a needs analysis prior to distribution of goods on a case by case basis.

All donation requests will be reviewed by our membership prior to distribution.

A signed waiver and recipient agreement will be required to be completed for each set of donations.

At the 2019 AGM, the membership determined that due to supply/demand forecast, a limit of 25 sets per department will be implemented from Jan 2019 onward - (total of individual or combined requests). Consideration of requests beyond this will be done on a case by case basis and decided by the membership.

Administrative, Shipping & Credit Card fees:

These fees help us operate to ensure that we are able to continue to provide this service to departments across Canada. This is to cover the costs of storage, gear transport, gear pickup, fuel, inventory supplies, and other society expenses.

  • Please note that the Alberta Fire Aid Society reserves the right to adjust the administrative fees on a case by case basis.
  • Please contact AFA for more info

Organization Type & Administrative Fees:

  • Please note that the Alberta Fire Aid Society reserves the right to adjust the administrative fees on a case by case basis.
  • For details on "administrative fees", please contact us.
  • Alberta Fire Aid determines administrative fee percentage based on organization type.

"Non profit" Entities such as firefighter associations, municipalities, fire departments:

  • Requests will be subject to a very small administrative fee to help us cover our costs.

Entities such as contract service providers, businesses, corporations, companies, etc,

  • Requests from these organizations will be reviewed by membership on a case-by-case basis.
  • AFA's mission is to serve not for profit organizations & departments.

Special Request Form - used for departments in need who can not afford the administrative fee.

  • AFA will consider requests for reduced or 0% administrative fee for departments who can demonstrate significant need and financial constraints.
  • These requests are reviewed as soon as possible at our society meetings.
  • Shipping will still be at the expense of the requesting department.
  • Please keep in mind when making these requests that AFA depends on these funds to operate so that we can continue to help departments in need across Canada. Without these user provided funds, AFA cannot support our operations.

Credit Card Payments:

  • Credit card transactions will incur an additional 5% of the invoiced amount to cover credit card processing costs.

Shipping:

  • Shipping is via Canada Post and is $15 per set of turnout gear. To Western Canada SK/AB/BC
  • Minimum $30 for a single set due to postage.

Requests by Individuals

AFA will consider requests by individuals on a case by case basis. The request type will be categorized based on the use of the gear at the Societies discretion.

Appraised Value:

"Appraised value" of a "Set" of turnout gear with expiry within 10 years of date of manufacture is approximately $400 per year remaining or appraised by set based on condition & year. A set consists of turnout jacket and turnout pants ONLY.

Alberta Fire Aid administrative fee is only a percentage of this value. Please submit a request using our online form to receive a formal quote.

Appraised value for other items is conducted on a item by item basis. We attempt to use the most reasonable market value that we can ascertain for the piece of equipment or gear that is in our inventory.

Waiting List/Backorder Items

Alberta Fire Aid Society often receives requests for gear that is not in stock. Common items are larger size pants and jackets.

Interested organizations wanting to be on a backorder list are eligible only if the request has been processed, waivers returned, and administrative & shipping fees paid for in advance.

Due to the inconsistent delivery of gear, and the variety of sizes we receive, we cannot guarantee that a backorder will be filled. Often, backorders may wait 6 or more months before suitable gear is received.

Should a organization decide to cancel a backorder that has not yet shipped, a full refund (minus credit card, e-transfer, cheque fees if applicable), will be issued on request.

Backorder items will be shipped in bulk. If department requests shipping of individual items upon arrival, shipping must be paid for accordingly.

Volunteer Organization

Alberta Fire Aid Society is a 100% not for profit society. Our small volunteer base manages incoming equipment and requests on a as available basis. Request processing, packaging, and shipping times may be delayed due to the restricted personal schedules of the volunteers. We ask that you understand this and be patient with us as we try to get gear out the door.

NO SALES

Alberta Fire Aid Society does not sell any gear or equipment. Our administrative fees cover the costs of operating the society, packaging materials, fuel, etc for the Society.