Who to Contact

Personal Tutors are your first point of contact for any queries regarding your course or personal matters throughout your degree.

Arrangements will be made for personal tutors to meet their students at the end of Intro Week and regularly in the first semester. These meetings are intended to help the transition into life at University to be as smooth as possible.

After the first semester, tutees are expected to see their personal tutor at least once per semester. Additional meetings may take place at the request of the personal tutor or of the tutee.

Normally students continue with the same personal tutor throughout their undergraduate career. If for any reason either the tutee or tutor wishes for a change, they should contact the Senior Tutor. All students are encouraged to keep in contact with their tutor, who will then be in a good position to act as a referee when the time for job applications arrives.

If you have any difficulty in contacting your personal tutor, or they are unable to solve any problem or answer any query, then you can approach the Senior Tutor or other designated staff members.

SoMaS has a Women’s Tutor whose role is to provide additional support, where required, for female students on personal or very confidential matters, and a corresponding Men’s Tutor for male students. Please feel free to contact either of these tutors instead of, or in addition, to your personal tutor (details on who holds these roles is given below).

There is also a Tutor for Mature Students, who acts as personal tutor to a substantial proportion of the mature students in SoMaS.

The Senior Tutor is also the SoMaS Disability Liaison Officer (DLO). Students with a disability or specific learning difficulty are advised to contact the Disability and Dyslexia Support Service as soon as they have a confirmed student place, to ensure that any special support is in place as soon as possible (see here). DLOs are the point of contact between DDSS and the Department. They receive your learning support plans and act to disseminate the information to the relevant staff so that you are appropriately supported. If you need advice or extra support relating to disability, dyslexia or specific learning difficulty, please get in touch with either of them.

In addition to your personal tutor in both SoMaS and your dual degree department, each programme has a Programme Director. If you have questions about your dual programme, please find the corresponding programme director from the list at the bottom of this page.

The Hicks Student Support Office is the administrative centre for our undergraduate teaching. If you need Extenuating Circumstances Forms, other administrative forms or other student or SoMaS information, the staff will be ready to help.

You may be asked to submit coursework or to collect course material from the Hicks Student Support Office.

Room: F10, Hicks Building (open 9.30am-4.30pm, Monday to Friday) The office is currently online only due to COVID-19.

Email: mas-support@sheffield.ac.uk

Telephone: 0114 222 3752 Calls cannot currently be taken.

The Director of Teaching sends out a regular e-mail “Teaching Bulletin” to students with items such as examinations, module choice, and other matters.

Personal tutors and module leaders will also use e-mail to contact students.

Instructions on how to access these e–mails will be given to you in Intro Week.

Please check your University e–mail account frequently. For example, you should aim to check your e–mail each weekday.