Parent Contact Information 

The CONTACTS screen allows you to view, add, delete and update contact information for your child.
Note: Your physical address and/or mailing address cannot be changed in Parent Access.  Your address can only be changed by contacting the Main Office of the school.

The CONTACTS screen has an area for each of your children and within a child's area, there is a separate section for each contact.  The CONTACTS screen lists the telephone and email information for:

1. Student's Guardians:  The parents or legal guardians who are allowed to view the student's confidential information. Note: as a Guardian, you can edit your contact information, but you cannot add a Guardian contact. If you have questions about adding a Guardian, please contact the main office of your child's school. 

2. Emergency Contacts:  A neighbor or nearby relative who will assume temporary care of your child should an emergency arise and you cannot be reached.  The Emergency Contact SHOULD NOT be your doctor.  If you want the contact to be able to pick up your from school, be sure to complete the "Permission to pick up student?" box.

3. Non-Emergency Contacts:  Other people in your child's life whom you wish the school to be aware of:

   • Doctor

   • Dentist (optional)

   • Other people you wish the school to be aware of

A PDF icon will appear next to the name of each of your children to allow you to print out a current contact information sheet for that child.  An icon, which looks like a man with a blue shirt, will be visible for any email address that is linked to a Parent Access Account.

Updating Phone Numbers and Email Addresses

You can do three things to a contact's email addresses and phone numbers:

1. Change an existing phone number or email address:  Simply type over the information that is displayed, then click SAVE ALL CHANGES.  Read here for how to change your Genesis login ID.  Make sure to check the PRIMARY PHONE if there is more than one number. The PRIMARY PHONE will be called first.

2. Delete a phone number or email address:  Click the Delete Trashcan Icon for the phone number or email you wish to delete, then click OK if you are sure you would like to delete (click CANCEL to abandon the deletion and keep the information).

3. Add a new phone number or email address:

• • Each contact has an Add Phone/Email tool as the last line of their contact information.

  • Select the type of information you want to add (the drop down contains the type of items you can add: Home Email, Cell Phone, Work Email, Work Phone).

  • In the blank text field, enter the phone number or email address.

  • Cell Phones - Enter the cell service provider.  For Genesis to send text messages to a cell number, the cell service provider  (i.e. Verizon, T-Mobile, etc.) must be specified.  It is not possible to send text messages without the provider information completed.  If the cell service provider is left blank or wrong, the cell number will not receive the messages that are sent. Carriers are not required for emergency contacts.

  • For Emergency contacts, if you want the contact to be able to pick up your from school, be sure to complete the "Permission to pick up student? box" 

4. Delete a Contact: To delete a non-guardian contact, click on "Options" to the right of the contact's name. 

Contact information updated in Genesis will automatically be updated in the SchoolMessenger notification system nightly (Guardian1 primary number and email address, and Guardian 2 primary number and email address).  Contact information updated in SchoolMessenger Contact Manager does not update Genesis. If you edit a contact in SchoolMessenger, you will also need to edit that same information in Genesis. 

SchoolMessenger
Our district uses the SchoolMessenger Notification System to provide timely communication to parents and staff members on matters such as district emergencies and general interest activities. Guardians of all registered students are automatically entered in SchoolMessenger with their Genesis listed phone number (primary) and email address.   

In order to enhance our ability to accurately deliver that information, you can update your own contact preference profile by creating an account at https://go.schoolmessenger.com using your email address that is listed under Contacts in Genesis. This allows you to control the ways in which you prefer to be contacted. It also works like a mailbox, giving you a place to review messages you may have missed.

Contact information updated in Genesis will automatically be updated in the SchoolMessenger notification system nightly (Guardian1 primary number and email address, and Guardian 2 primary number and email address). 

Message Alerts

Genesis has the ability to send an alert to your email addresses and text messages to your cell phone.  If you wish to receive an alert when a new message is received by the Message Center, go to the MESSAGE CENTER > MESSAGE ALERT SETUP.  The Alert Setup page will list all the Email Addresses and Cell Phones Numbers you have listed on your CONTACTS tab.  Just click the checkbox to add an alert to an email address or cell phone number. Uncheck the checkbox to remove an alert.  Scroll to the bottom of the screen and click SAVE ALERT PREFERENCES button