Creighton (2019) discusses helpful tips on how to build a Human-Centric workplace:
Cloud based Technology - Helps for transparent communication and critical for a productive workplace.
Company Culture - Implement based on people and customer service. Includes employees and developing relationships.
Training Employees - Provide servant leadership and emotional intelligence training in order to provide a Human-Centric workplace.
Financial and Mental Health Programs - Offer to employees. Ensure these areas are addressed in training programs and awareness.
Employee Feedback - Collect and apply employee feedback. Manage feedback from all levels.
Inclusive Workplace - Design an inclusive workplace not only for employees but also customers and business partners.
Creighton (2019) discusses benefits to a Human-Centric workplace:
Committed and Engaged - Employees will be more committed to their organization.
Positive and Effective Communication - Employees needs are first and elevates emotional intelligence. As a result, positive relationships develop.
Highly Satisfied Customers - Employees who are committed and feel valued provide better communication. They will also feel empowered to handle customer situations.
Higher Profits and Organizational Growth - As a result of employees being committed and engaged and high customer satisfaction, your business or organization grows.