The feeling of belonging to a group where communication is the upmost importance. Inclusion relies upon interpersonal relationships and individuals being treated as equals despite their differences and uniqueness (Northouse, 2022). Inclusive Leadership ensures everyone, despite differences has a say on decisions and contribute to an organization's success.
Northouse (2022) explains the process of inclusive leadership:
Antecedent - Leader characteristics (pro-diversity beliefs, cognitive, personality), group diversity cognitions (multiculturalism, climate for inclusion), organizational policies and practices.
Behaviors - Encourage divergent viewpoints, appreciates all views and contributions, is available and accessible, invites input from others and shares decision making, shows support, incorporates members' knowledge, skills, and abilities.
Outcomes - Psychological safety, work engagement, well-being, creativity and innovation, helping behavior, learning from errors/failures, work unit performance.
Dr. Shirley Davis (2019) explains the difference between inclusion and diversity. She explains, "you can have diversity and not inclusion" (2019). Most importantly, workplaces need to ensure diverse individuals count, meaning they are a valuable part of the organization. Inclusion focuses on workplace culture where all voices matter.
According to ADP (2019), Intersectionality is all of our social categorizations, for example, gender, race, religion, body size, class, etc. Some individuals have overlapping and interdependent social categorizations that provide for discrimination or disadvantage.
Dr. Kimberle Crenshaw (2018) further explains Intersectionality in this video. She explains that Intersectionality isn't just a theory but a prism for explaining certain problems that effect certain people (Crenshaw, 2018).
Dr. Norma Day-Vines (2020) explains microaggressions, defining and how to address. Microaggressions are an act of violence, both physically and verbally based on discrimination on a person's social categorizations. Listen to Dr. Day-Vines provide information on microaggressions and how to respond as a victim or witness.
Has your company given any thought to Reverse Mentoring? According to Gordon (2020) Reverse Mentoring is matching a junior team member with a senior member of an organization. The intention is to create a better leader where “the Novice teaches the Master” (Brown, 2021). Benefits to Reverse Mentoring, staff retention, the feeling of being valued, under represented groups have a sense of ownership or belonging.
Kulkarni (2021) explains what is Inclusive Language - being mindful, powerful, listening:
Using proper pronouns and not just "he" and "she".
Assumptions on mom and dad structures, heterosexuality, or traditional gender roles
Ableism or mental/physical disability discrimination.
Promotion of inclusive language.