“A problem well stated is a problem half solved.”
— Charles Kettering, inventor, engineer, businessman
A chest with words on it.
Clarifying expectations
Compromise
Collaboration
Seeking support or mediation
Setting boundaries respectfully
Different situations require different strategies. Effective conflict resolution is flexible and thoughtful.
The strategies mentioned above are by no means the only ones that work to help resolve conflict. Watch the video to the right and reflect on which strategies you think will make the most impact to help resolve a conflict.
Reflect on your own abilities and how they align with the strategies for conflict resolution you learned about in this module.
Things to consider:
Which strategies feel easiest for you?
Which are more challenging?
Record your answer in your Student Workbook.