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“Between stimulus and response, there is a space.” — Viktor Frankl, neurologist and psychiatrist
Thermometer of emotions where calm is cold and angry is hot.
HOW EMOTIONS AFFECT CONFLICT
HOW EMOTIONS AFFECT CONFLICT
Emotions play a major role in conflict. Stress, frustration, embarrassment, or fear can make it harder to think clearly and communicate respectfully.
When emotions are high:
People may react instead of respond
Misunderstandings increase
Conflicts escalate quickly
Learning to recognize emotions—your own and others’—is essential for conflict resolution.
REGULATING EMOTIONS
REGULATING EMOTIONS
Each of the videos below deal with regulating your emotions--an important skill to master especially during a conflict. Choose one (1) of the videos to watch and reflect on the suggestions offered for regulating emotions. Have you used any of these strategies before?
MINDS ON
MINDS ON
💡 Reflection
💡 Reflection
Think about how emotions can influence decisions during conflict.
Things to consider:
What emotions make conflict harder to manage for you?
What strategies do you find work for you to help you stay calm under pressure?
Record your answer in your Student Workbook.
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