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RETAIL STORE
RETAIL STORE
Scenario: Schedule Conflict and Fairness
Amira checks her work schedule and sees she has been assigned a shift during a religious holiday she had previously requested off. She feels frustrated and disappointed because she had planned family commitments. Amira also worries about how her supervisor might react if she brings it up again. She does not want to seem unreliable, but she also feels it is important to stand up for her needs. Amira must decide how to handle the situation in a way that is respectful, fair, and focused on finding a workable solution.
Guiding Reflection Questions
What needs are in conflict in this situation?
What might happen if Amira ignores the problem?
How can Amira balance respect with self-advocacy?
What compromise options could work?
MINDS ON
MINDS ON
💡 Reflection
💡 Reflection
Reflect on the scenario and guiding reflection questions you just read.
Things to consider:
What is the conflict really about (needs, values, priorities, or safety)?
What emotions or pressures are influencing the situation?
Which conflict resolution strategy would be most effective?
What outcome would be fair, safe, and professional?
Record your answer in your Student Workbook.
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