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A mechanic in a bus terminal.
BUS MAINTENANCE GARAGE
BUS MAINTENANCE GARAGE
Scenario: Missed Inspection Report
Aaliyah notices that a bus inspection form was skipped by another worker. The supervisor already signed off on the vehicle. She worries that reporting it may upset the team, but she also knows safety is critical. Aaliyah must decide how to respond so the bus is safe for passengers and workplace trust is maintained.
Guiding Questions
What are the safety risks?
Who should Aaliyah communicate with first?
How can she report the issue professionally without creating conflict?
What is the best outcome for passengers and staff?
MINDS ON
MINDS ON
💡 Reflection
💡 Reflection
Reflect on the scenario and guiding reflection questions you just read.
Things to consider:
What is the conflict really about (needs, values, priorities, or safety)?
What emotions or pressures are influencing the situation?
Which conflict resolution strategy would be most effective?
What outcome would be fair, safe, and professional?
Record your answer in your Student Workbook.
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