Prepaid Account
From 22 December 2018, we will be migrating prepaid shipper accounts to the Ninja Dashboard.
- Your account balance from the old dashboard will be automatically transferred when you are migrated to the Ninja Dashboard
- If your balance has not been transferred, please click on "Transfer to Ninja Dashboard" on the old dashboard "Manage Billing" section
- To top up your balance on the new dashboard, see Section 1 below
Login with your existing Email ID & Password. If you are unable to login, please click on "I Forgot" to reset your password.
What you need:
- A prepaid Ninja Dashboard account
- 10 mins
Open Ninja Dashboard:
- Go to dashboard.ninjavan.co from any web browser
In this section, you learn how to:
- Purchase prepaid credits
- Create orders using your prepaid credits
- View your prepaid wallet transactions
1 Purchase prepaid credits
1 Purchase prepaid credits
- Click on SETTINGS on the left navigation bar
- Select BILLING
- Click TOP UP and select the amount of prepaid credits that you would like to purchase
- You'll be redirected to PayPal to complete the transaction before being redirected back to the Billing page
- Prepaid credits have been successfully purchased and your prepaid wallet will be updated to reflect your new balance
2 Create orders using your prepaid credits
2 Create orders using your prepaid credits
- Create orders by following steps 1 through 4 in our Create Orders guide
- After providing us your order information, you'll be presented with a pricing section where you'll see the total estimated delivery costs
- If you have sufficient credits, simply review the pricing and proceed to review your orders
- If you have insufficient credits, you'll be prompted to top up your prepaid wallet.
- Select a credit amount to top up
- You'll be redirected to PayPal to purchase the credits before being brought back to the Pricing step
- Proceed to review your orders
- Review your orders and click CONFIRM
- Your orders will be created and the prepaid credits will be deducted from your prepaid wallet upon successful order creation
3 View your prepaid wallet transactions
3 View your prepaid wallet transactions
Want to keep track of all your prepaid wallet transactions? Go to the BILLING page under SETTINGS
- Click on SETTINGS on the left navigation bar
- Select BILLING
- Under RECENT HISTORY, you'll see your three most recent prepaid wallet transactions
- To view all your prepaid wallet transactions, click on View Details
- Click on Download Transaction Report to get a CSV or Excel file containing all your wallet transactions
View your three most recent prepaid wallet transactions under RECENT HISTORY and click on View Details to see a detailed view of all our prepaid wallet transactions
On the Billing History page, click on Download Transaction Report to get a CSV or Excel file containing all your wallet transactions