Getting Started

Setting up Ninja Dashboard account is easy and quick. Have more than one account with us? You can now link them together and enable Single Sign-On (SSO). Not to worry if you've forgotten your login information. You can now easily reset your password on your own.

What you need:

  • An existing Shipper Dashboard account
    • Order Create version: OCv4.1
    • The following shippers are not supported for now:
      • API integrated
      • Marketplaces
      • Sub-shippers
      • Bulky shippers
  • 15 mins

Open Ninja Dashboard:

In this section, you'll learn how to:

  1. Migration options for shippers with multiple accounts
  2. Migrate your existing Shipper Dashboard account to Ninja Dashboard
  3. Set up Single Sign-On (SSO)
  4. Recover a forgotten email login or password

1 Migration Options for shippers with multiple accounts

Prior to migrating over to Ninja Dashboard, you want to make sure that you're selecting the right migration option. This is especially important when you have multiple accounts with Ninja. Future releases in Ninja Dash will build on how accounts have been migrated and linked to allow for user management and access control. So how do you know which migration option is best for you? Let's walkthrough a case study:

CASE STUDY

We'll use an example where we have a company that has three shippers accounts with us, one for each of the three outlets that they have and ship their orders from.

Abbreviations Used: SD Shipper Dashboard ND Shipper Dashboard

Option 1: Migrate each account separately

Migration to be done:

Shipper 1 (SD Login 1) -> Shipper 1 migrates to ND -> Shipper 1 (ND Login 1)

Shipper 2 (SD Login 2) -> Shipper 2 migrates to ND -> Shipper 2 (ND Login 2)

Shipper 3 (SD Login 3) -> Shipper 3 migrates to ND -> Shipper 3 (ND Login 3)

Subsequently, link Shipper 1 to Shipper 2 and Shipper 3 in ND.

Migration result:

Shipper 1 logs into ND using ND Login 1 -> View Shipper 1's ND account

Shipper 2 logs into ND using ND Login 2 -> View Shipper 2's ND account

Shipper 3 logs into ND using ND Login 3 -> View Shipper 3's ND account

Option 2: Link and migrate accounts together

Migration to be done:

Shipper 1 (SD Login 1) -> Shipper 1 migrates to ND -> Shipper 1 (ND Login 1)

Shipper 2 (SD Login 2) -> Shipper 2 is linked to Shipper 1 from ND -> Shipper 2 (ND Login 1)

Shipper 3 (SD Login 3)-> Shipper 3 is linked to Shipper 1 from ND -> Shipper 3 (ND Login 1)

Migration result:

Shipper 1, 2 and 3 logs into ND using ND Login 1 -> View Shipper 1, 2, and 3's ND account*

* The various accounts can be viewed by toggling between the various account views e.g. Shipper 1's account view, Shipper 2's account view and Shipper 3's account view

NOTE: The goal of option 2 is to allow for the set up of single sign-on. Refer to Step 3 Set Up Single Sign-On (SSO) for additional information.

2 Migrate your existing Shipper Dashboard account to Ninja Dashboard

  1. Login to Ninja Dashboard using your Shipper Dashboard credentials
  2. Click on Login
  3. You've successfully migrated over to your new Ninja Dashboard account!

TIP: Forgot your email or password? Skip to Step 3.

3 Set up Single Sign-On (SSO)

Logging in for the first time

  1. Upon logging in for the first time, you'll be prompted to link any other existing accounts that you have
  2. Click on LINK MY ACCOUNTS
  3. Enter in the email login and password for that account
  4. Your accounts are now linked and you can use the login credentials of the account you're logged into to access all your linked accounts
    • NOTE: You will not be able to login to your linked accounts to the login credentials that was previously used for those accounts.

TIP: Forgot your email or password? Skip to Step 3.

Existing Ninja Dashboard users

  1. Log into Ninja Dashboard
  2. Click on your account name on the top right
  3. Click on LINK ANOTHER ACCOUNT
  4. Enter in the email login and password for that account
  5. Your accounts are now linked and you can use the login credentials of the account you're logged into to access all your linked accounts

TIP: Forgot your email or password? Skip to Step 3.

4 Recover a forgotten email login or password

Forgot email login

  1. In the Email field, click on I forgot
  2. You'll be provided a prompt to recall your password. Your password tends to be an official company email
  3. You can try logging in again by clicking on the LET ME TRY AGAIN button
  4. If you still can't recall your email login, click on CONTACT SHIPPER SUPPORT to send an email to our Shipper Support team.

Forgot password

  1. In the Password field, click on I forgot
  2. Click on Login
  3. You've successfully migrated over to your new Ninja Dashboard account!