• Arrive 5 minutes early for all scheduled tours

• Sick Time: If you are sick and cannot make it to your scheduled tour, please call/text Shea and/or Zeb asap.

• Conflicts: If you are scheduled to give a tour and a conflict comes up, you must find another Bison Guide to replace you.  Whenever that happens, let Shea and Zeb know asap and keep them updated when you have found a replacement. Communication is the key.

• Response to email/phone communication within 24 hours

• Stay positive ~ Start strong and finish strong! 

• Prospective students and visitors are the reason for the tour and for everything we do!

  • Offer the best experience possible

  • Remember the students’ names

  • Be interested in the students

    • What are you involved in at high school?

    • Are you excited for college?

    • Ask about the major they chose, why they are visiting, etc.? 

• You are constantly on-stage - Always be professional, genuine and respectful, even before and after your tour.

• Share your experience

  • The facts are very important, but so is your experience. Share with visitors why you chose NDSU and some of your most memorable NDSU experiences. Keep in mind the tour is about the visitors.

• Have Fun! 

• NDSU BISON GEAR IS STRONGLY ENCOURAGED WHEN GIVING A TOUR: T-SHIRTS, SWEATSHIRTS, HOODIES, ETC. (You will receive one apparel item per year. Please see Shea/Zeb if you do not have bison apparel) 

• Casual wear is suggested. Khakis or jeans along with an NDSU t-shirt or a non-NDSU shirt that is a “step above” a t-shirt: polos, button-down, etc.

• Remember to wear weather-appropriate clothes. If you wear shorts, they must be of an appropriate style and length.

• Be sure to wear comfortable, weather-appropriate shoes for the tours - No flip-flops!

• Be mindful of hygiene and provide a positive representation of NDSU. You should not look like you have just gotten out of bed or just come from the wellness center.

The following are not permitted:

• Emblematic clothing from other schools

• Political apparel or accessories 

• Offensive clothing of any type

• Pants, shirts, or tops with rips, holes, or tears

• Tank tops, low-cut shirts, shirts that expose bare midriffs

• Sunglasses and caps/hats (visitors want to see your face!)

  •  Caps are appropriate in the winter on cold-weather days

• No yoga pants, sweatpants, leggings, or gym/athletic shorts/pants.