Blackboard is normally available 24 hours a day, 7 days a week. Some periods of downtime are necessary to allow essential maintenance and system upgrades. Wherever possible these will be scheduled outside normal working hours, and publicised at least one week in advance.
All staff and enrolled students of Sheffield Hallam University have access to the Blackboard system using their normal SHU username and password. Staff and student accounts are created automatically as part of the process to create their IT accounts.
Staff who are not employed by SHU but who are employed by other organisations associated with the university and are directly involved in teaching students enrolled at SHU can be given access where necessary for their SHU teaching activities. External examiners have accounts created for them after their complete induction which they can use to access Blackboard if you decide to enrol them on your Blackboard site. It is not possible to give access to other users, for example workplace mentors, employers. Requests for access should be made via the tools within Blackboard. This will give access to Blackboard only; it is not possible to give access to other resources, for example electronic information resources such as journals.
All users are expected to adhere to the IT Usage Regulations and the university’s data protection policy. For non-SHU staff the person requesting access must ensure that the user is aware of all relevant SHU policies and guidelines.
There are two types of sites available for use on Blackboard: module sites and organisation sites. Staff are responsible for requesting new sites as necessary. Requests can be made via the tools on the My SHU tab in shuspace.
Module sites are used to support teaching and learning activities for a specific instance of a validated module. Each instance of a module should have its own Blackboard site. Module sites on Blackboard are linked to the student management system, and map directly to a specific occurrence of a single module. Where there are multiple occurrences or versions of a module on the student management system, but students are taught together, modules can be linked to allow a single Blackboard site to support multiple instances of a module. It is not possible to do this in other circumstances, for example where two modules contain similar content, but are taught at different times, or to link a single instance of a module to multiple Blackboard sites.
Organisation sites are available to support other teaching and learning related activities, for example study skills, placements, general course support and guidance. Organisations should not be used for assessment. There are three models for organisations for student use: