STEP 2: Registrant Types

If the following apply to your registration site:

• Your registrants will need to see different activities/schedules, profile questions, and prices (if applicable).

• Some activities/schedules will NOT be accessible to all registrants or the general public.

• Some registrant types will be allowed for group registration, while others won't.

Then YES, you need to categorize your registrants into different types. 

If none of the above applies, simply create ONE registrant type and name it with your event's name.

Here are some examples of how you can categorize your registrants:

• Categorize by Age group: Adults vs. Minors (Volunteers, staff, participants, etc.)

• Categorize by Type of Volunteer/Staff: General, Corporate, Leader, Student, 

• Categorize by Membership or Industry Types: Member vs. Non-member, Distributor 

• Categorize by Committee: Airport Volunteers, Hotel volunteers, VIP Volunteers, etc. (This is mainly used for events that provide job-specific training and don’t allow volunteers to sign up for multiple committees)

During the registration process, if registrants/volunteers realized that they selected the wrong registrant type, they can click on Change Reg Type button and go back to select a different registrant type. 

However, once a registrant completes a registration, they are locked in as that registrant type. If they need to change their registrant type, they have to contact you to cancel and re-register.

Allow group registration – Group registration on means one person (Group Leader) registers and included additional group members (Guests) under one registration.

• Additional members apart of a group registration do not create an account, and are only associated to their group leader's group registration.

• TRS recommends consulting with a TRS rep before utilizing group registration. There may better alternatives that meet your needs.

• See below for instructions on how to set up Group Registration & Group Labels

Allow no email group registration – This will allow the group leader to enter their group's guests without being required to enter guests' email addresses. This speeds up the registration process but you will not be able to communicate directly with the guests apart of a group registration. 

Require address fields for group registration – Require all group members within a group registration to provide a home address to complete their individual group member registration profiles and proceed to Review & Check-out. 

• This check-mark item can be used in combination with Require address fields for individual registration if group registration is allowed for the registrant type

Require address fields for individual registration – Require individual registrants to provide their home address in order to complete a registration profile and proceed to Review & Confirmation.

Disable group leader attendance – The group leader will not be given the option to attend. This is used only when you know the group leader should not attend. (i.e. An event for kids only. Parents will enter their children in the system, but will not attend the event).

Membership ID enabled – For registrant types that use a membership identification to confirm their identity or membership with an association. This is an additional service, consult your TRS rep.

Our group registration feature is designed to simplify the registration process for small groups, families and groups including multiple registrant types. With this group feature, you will also be able to add a new person to an individual registration and create a group. You can also allow No Email for group registration which is especially helpful when parents are signing up with their children who don't have email addresses.

Watch this tutorial to find out:

• How to set up Group Registration for a specific registrant type

• How to change the Group Leader's and Guest's Label in group registration

• What the registration process looks like on the front end for volunteers