The goal is to respond to problem behavior in a way that is safe, predictable, and consistent. These responses help build trust, preserve relationships, and contribute to a positive school climate. Staff are encouraged to shift their perspective by asking, “What might this child be experiencing?” and “What is their behavior trying to communicate?”

Just like an iceberg, behavior is often the visible part of a much larger picture. Beneath the surface, there may be emotional, social, or environmental factors influencing what we see. Responding with curiosity and compassion allows us to better support the whole child.