Reset of Passwords

SSPR (Student Self-Service Password Reset)

With effect from 20 July 2023, students will be able to perform a password reset on their own with the Student Self-Service Password Reset function in the MOE Identity Management System (MIMS) Portal.

Students will be required to perform a one-time set up of answers to challenge questions in their MIMS Portal to enable student self-service password reset when required.

Setup Guide: https://www.chijkatongconvent.moe.edu.sg/files/Learning/SLS Support for HBL/posters_mims_sspr_guide.pdf

Student can visit https://mims.moe.gov.sg/sspr to reset their MIMS account password.

Student iCON

Students who have forgotten their Student iCON password to access their PLDs should not attempt more than 2 tries. Student iCON uses the MIMS password. This password is the same as the school computer login password.

To reset the MIMS password, students can either submit a password reset request via http://go.gov.sg/kcslshelpline or the password reset station at any of the Computer Labs to do a self-reset. After you reset the password, this will be the password for both your student iCON and the school computer login. 

Students can access their student iCON via this link: https://workspace.google.com/dashboard.

Student Learning Space (SLS)

During school operating hours (Mondays - Fridays: 8:00 am - 4:00 pm), students should contact the School-based Helpline via http://go.gov.sg/kcslshelpline for SLS queries including all SLS access matters such as password reset and unlocking of accounts.