In-house Technical Support

Operating Day(s): Mon – Fri
Operating Hours:  10am – 11am / 2pm – 3pm 

(No Walk-ins, By Appointment Only)

>> Level 4, Finbarr Block (Room: A04-07)

Services provided by the ICT Service Desk include:

• Resolve connectivity issues*

• Installation of DMA

• Troubleshooting of device issues*

• Collection of devices to be sent for repairs*

• Loaning a temp device during the period of repair*

• Report damage or loss of device*

*Only personal learning devices procured under PDLP device bulk tender are eligible for these services and the fortnightly collection services provided by contractors.