During the Appointment
During the Appointment
Make an impressive first impression with a genuine greeting and introduce yourself. You should arrive 10 minutes early to prepare the house for showing so welcome your client into the property and show them around.
Introduce the property and state the price, square footage, beds/bathrooms, and anything unique about the property. The more enthusiasm you show the more likely they are to work with you. Who wouldn't want to work with somebody fun and energetic?!
Ask plenty of questions while showing the property but ask good questions about how they feel about the property
What do you think of this kitchen?
What are your thoughts on this layout?
Is this a good amount of space?
Can you see yourself living here?
If they say YES, then talk about what the next steps are.
The more questions you ask the better you'll get to know your client and the more report you'll have with each other. If you start to sense they really like the house don't be afraid to ask if this is a home they could live in and be happy in and then let them know what you need to do to make an offer.
Do not follow the client around making it awkward. LEAD them through the house and point out things in the house showing your expertise.
If the client does not like the house you should go along with them and ask more questions regarding what the house is missing and what they would like to see it have. You can joke around more and take more control if they visually aren't having it. If it's not a fit, move on to the next home and ask more questions!
After the first showing you have with a buyer, as you are walking them back to their cars, show them your buyer packet and let them know what's inside.