In the event of a conflict or concern, the faculty or staff member should first seek resolution with the other faculty or staff member involved. In the event no resolution is reached, the faculty or staff member may seek mediation with the appropriate Course Coordinator, Assistant Director, Director, or Associate or Academic Dean.
If it is a faculty issue and resolution is not reached at the Course Coordinator level, the concern may be referred to the appropriate Program Assistant Director.
If a faculty resolution is not reached at the level of Program Assistant Director,, the concern may be referred to the Program Director. Following the Program Director, an issue must be escalated to the Associate Dean. If a resolution still cannot be reached, the concern may be subsequently referred to the Academic Dean. If still no resolution is reached, then the concern may be presented to the President of Mount Carmel College of Nursing. If there is still no resolution, the concern may be taken to Colleague Relations/Human Resources.
If this is a staff issue and resolution is not reached at the Director level the issue should be escalated to their direct supervisor. If still no resolution can be found, then the concern should be brought to the President of Mount Carmel College of Nursing. If the Director is a direct report to the President then the concern, if not resolved at the Director level, will be taken to the President. If still no resolution, the concern may be taken to Colleague Relations/Human Resources.
If an online or graduate faculty member cannot reach a resolution with the person involved, the concern may be referred to the Associate Dean. If a resolution still cannot be reached, the concern may be subsequently referred to the Academic Dean, and if still no resolution can be found, then it will go to the President of Mount Carmel College of Nursing. If still no resolution can be found, the concern may be taken to Colleague Relations/Human Resources.
Any individual who believes that he or she has been subjected to discrimination, harassment, bullying, or retaliation based on any protected status is encouraged to report this to the Director of Compliance and Community Affairs at (614) 234-2341 or compliance@mccn.edu. The Chain of Command Policy is not required to be followed under these circumstances. Per Compliance policies, for all employee related matters, Colleague Relations/Human Resources will be involved, and the circumstances may be forwarded to Colleague Relations/Human Resources for appropriate follow up.
Any colleague has access to Colleague Relations/Human Resources for support/guidance at any stage of the chain of command process.