In this section, we will cover everything you need to know before your first shift in Mary's front of house team.
Grab a cup of tea and work your way through the following topics. We recommend leaving a two-hour window to complete all topics, if you are not able to go through it all at once don't worry you can always come back.
Topics covered in this sections:
Roles and Responsibilities
Core business areas
Functions
High Tea
A La Carte
Online store
Tours
Creating enjoyable customer experiences
Dietary Requirements and Allergy Procedure
General Workplace health and safety
There will be a short quiz after each topic you are expected to complete so make sure you take notes!
Coming up: Roles and responsibilities