Company values 

Quality

We provide a high-quality product that attracts high expectations from our customers and therefore always take care in the way we present ourselves and our product. 

Our standards are high in all that we do; menu presentation, customer service and cleanliness are at the top of our priorities when serving guests and we encourage employees to speak up and address anything that does not meet the high standard we uphold ourselves to. 

Teamwork

Working cohesively and collaboratively towards the common goal of exceptional customer experience. We value each other's strengths and treat all with respect to create a supportive work environment. 

Mary has many different departments and each one plays an important role in the operation of the business. Departments are encouraged to collaborate to increase productivity to provide an exceptional customer experience throughout the entire customer journey, from the moment a customer hears about us to the moment they walk out the door. 

Ingenuity

Mary encourages creative and strategic thinking. We love the challenge of creating new packages, special events, and menu items that push boundaries. Employees are encouraged to provide feedback, new ideas and problem-solve to help improve productivity and overall success of the business and maintain competitiveness. 

Commitment 

The willingness to put the time, effort, and energy into furthering the organization toward its goals. All individuals play an important role in the success of the business. Every daily task contributes to our well-oiled machine. 

Mary Eats Cake employees are always going the extra mile to ensure the job gets done no matter how big or how small, they are dedicated and committed to their role and the business. 

All team members are expected to arrive for their shifts on time and ready for the day.  Employees are to act in the best interests of the business. 

Benevolence 

Mary's team demonstrates care, compassion and concern for customers, employees, and the community. We care about what we do and go out of our way to help others. 

We aim to create genuine connections with those we interact with and treat all with respect and dignity by actively listening and seeing things from the other perspective.