KCS SYSTEMS
Setting Up Your EMAIL
Setting up your email:
Your KCS email is usually your firstname.lastname@knoxschools.org
You'll be given a default password that is your initials (capital), the last four numbers of your employee number, and the letters "kcs" - in this format AB1234kcs
You will need to set up a multi-factor authentication. There are a couple of different ways to do this. This link has all the information you need.
Change Your KCS Password
To Change Your KCS Password:
Open Self Service on your laptop (found in applications or on your dock) or go the KCS or CBES websites, click on STAFF and click on OTHER LINKS and click on PASSWORD MANAGER -
Use your employee ID for the username and your current password to login
In the search bar search "password"
Click on "Password Manager"
Follow the directions to change your password
School Stream (Accident Reports/Field Trips)
School Stream is used for accident reports and field trips. Employees who witness an accident should put their own report into School Stream. ALL employees should be able to login to School Stream. It is accessible on the KCS and CBES websites under "staff" and "other links." The login for School Stream is one of the only logins that is different for KCS - the username AND the password is your employee ID number (including all the zeros). If you cannot login to School Stream please email melanie.sardonia@knoxschools.org
How to Change Your AD (Active Directory Password)
How to Change Your AD (Active Directory) Password
Go to the KCS website. You MUST be in a Knox County School Building on a Knox County Schools computer - you cannot do this remotely. *OR you can be parked outside close enough to any KCS building to connect to their WIFI. Also, most KCS buildings now have an outside WiFI spot.
Click on STAFF (top right of page).
Then click under Online Services on Links
From the Online Services list choose Password Manager.
You will be prompted to enter your username. This is your 9-digit employee ID.
After you enter your username, enter the characters you see on the picture and Click OK
If you have not set up your security questions before, you will be directed to set up your Questions and Answers Profile.
You will be asked for a password. Type in your CURRENT password.
Choose your three questions and answer them
then click Next.
If you are successful, you will receive this message - "Go to Home Page"
CLICK on "Go to HOME PAGE"
SELECT "Manage My Passwords"
Type in your CURRENT password and select NEXT
You are now on the page where you will change your Active Directory password.
Please read the password policy before choosing your password. Once you have typed in and confirmed your new password, click Next.
You have now successfully changed your ACTIVE DIRECTORY CREDENTIALS!
How to Put in a Request for a Day Off - FRONTLINE (was AESOP)