Parents/guardians & students can receive assistance with technology related issues; such as PowerSchool Enrollment, SnapCodes, Password/Verification Code, Katy OnTheGo, Canvas, MyKatyCloud, and Digital Textbooks; by this using this link: http://www.katyisd.org/Parent-Student-Tech-Support/Pages/default.aspx
Katy ISD staff may enter a Help Desk ticket thru MyKaty Cloud, or using this link: https://tsc.katyisd.org/MRcgi/MRentrancePage.pl.
Katy ISD staff may also call our Technology Support Center during regular business hours (8am-4pm) @ 281-237-4357.
Many programs through MyKaty require Webpass to be enabled in order to access them.
This article has instructions on how to enable Webpass at home. This article is also available in Spanish.
Watch this video to learn how to clear your cache in Chrome and Internet Explorer.
OR read this article to learn how to clear your cache in Chrome.