Dreambox at Home

If parents are having trouble accessing Dreambox, this page has instructions. This document is also available in Spanish.

Dreambox Troubleshooting

*Teachers, you can log into Dreambox through MyKaty to find student passwords in your roster.

Dreambox will work on a Computer, Laptop, Chromebook, and iPad (iPad 2 forward)

iPad

• Use the Dreambox App

• Provide the school code (2tt4…). If you don’t know the school code, please check with your Math IC or another teacher on your team.

Chromebook or Computer

• Use MyKaty then click on Dreambox tile

• If they are having trouble, suggest they go to the Dreambox URL specific for the campus. (This URL ends in 2tt4/… or something similar. If you don’t know, please check with your Math IC)

Android Tablet or Smartphone

• Dreambox will NOT work on these devices

• https://support.dreambox.com/s/article/Will-DreamBox-Work-on-My-Android-Tablet-or-Smartphone

Dreambox Support:

https://support.dreambox.com/s/

iPad Troubleshooting:

https://support.dreambox.com/s/article/Troubleshooting-Tips-iPad

Computer Troubleshooting:

https://support.dreambox.com/s/article/Troubleshooting-Tips-iPad

Error Codes/ Messages and what to do:

https://support.dreambox.com/s/article/Possible-Error-Codes-and-Messages

If they are using a web browser, they can try using the campus URL. It would be a link that has something like /2tt4… or something like that at the end.