Embedded Files
Teachers, if you need to share any information from this site with parents, please copy and paste the instructions into an email instead of sending this page. Parents may not have access to all the links.
Teachers, if you need to share any information from this site with parents, please copy and paste the instructions into an email instead of sending this page. Parents may not have access to all the links.
Signing into an iPad at Home
Signing into an iPad at Home
Teachers: You may share the above links directly with parents.
Note: ContentKeeper will automatically sign you out after a set amount of time, so you will have to sign back in when that happens.
If you're getting an error when signing into ContentKeeper, make sure you type www.katyisd.org instead of katyisd.org.
Multiple students sharing one device
Multiple students sharing one device
Option 1: Clearing Browser History
Option 1: Clearing Browser History
This help article will assist with ensuring each student is able to log into applications with their own unique profile. The article is also available in Spanish.
Option 2: Use Lenovo Workspace app
Option 2: Use Lenovo Workspace app
This article shows how to use the Lenovo Workspace app to allow multiple students to share one device. This article is also available in Spanish.
No Wifi Networks?
No Wifi Networks?
Resetting iPads
Resetting iPads
If you are not able to connect to any wifi network, you can reset the iPad by following the instructions in the video on the right.
Need to share this video with parents? Share this link: https://drive.google.com/file/d/1Z0YjZUhts5NABeZFA7GEoW2PQ6LB2KkF/view
Reset iPad.wmvUpdating Apps
Updating Apps
If you need to update an app on a district iPad, watch this video to learn how.
Need to share this video with parents? Share this link:
https://drive.google.com/file/d/19aL5VGlDKlpe3jcFzdH-bX13hfSEPJvV/view
Updating Apps.wmvStill having problems?
Still having problems?
If parents are still having problems with the iPad you can direct them to the following resources.
The Parent Tech Help page on the Katy ISD website contains several helpful links to apps, resources, and FAQs regarding Katy ISD and Technology.
Parents can request technology support by filling out the Parent Tech Help form.
If you are still having problems with a district iPad, you can put in a Help Desk ticket through MyKaty.
If you are still having problems with a district iPad, you can put in a Help Desk ticket through MyKaty.
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