The “Restart your home modem and router” step should only be taken by students after parent or guardian consent.
Verify another device is working on the Wireless network
Restart Chromebook
Restart your home modem and router - EVEN if other devices work on your wifi a restart can help.
FORGET your WiFI and then Reconnect
Fix Wireless Network | Chromebook Help
Verify another device is working on the Wireless network
Restart Chromebook
Fix Wireless Network | Chromebook Help
Verify another device is working on the Wireless network
Keep the number of open Chrome tabs to a minimum
Speed test | Google – Click on Run Speed Test
Fix Wireless Network | Chromebook Help