WiFi Issues

I can’t connect to the Wireless (Wi-Fi) network

1. Verify another device is working on the Wireless network

2. Restart Chromebook

3. Remove extensions

4. Clear browsing data

5. Restart your home modem and router - EVEN if other devices work on your wifi a restart can help.

6. FORGET your WiFI and then Reconnect

7. Fix Wireless Network | Chromebook Help

8. Additional support required

Webpages not loading

1. Verify another device is working on the Wireless network

2. Restart Chromebook

3. Remove extensions

4. Clear browsing data

5. Restart your home modem and router

6. Fix Wireless Network | Chromebook Help

7. Additional support required

Webpages loading slowly

1. Verify another device is working on the Wireless network

2. Remove extensions

3. Clear browsing data

4. Delete files stored on Chromebook

5. Remove unused Chromebook user accounts

6. Keep the number of open Chrome tabs to a minimum

7. Restart your home modem and router

8. Speed test | Google – Click on Run Speed Test

9. Fix Wireless Network | Chromebook Help

10. Additional support required

Working with Offline Files (no Wi-Fi)

1. Save your file to the Chromebook

2. Save your file to a USB Flash Drive