Accidents Happen. We get it. You stepped or sat on your Chromebook, your little brother/sister threw your Chromebook down the stairs, the Chromebook was accidentally dropped, something heavy was put on your Chromebook and now there are bright spots on the screen. Have a look at the solutions below to see if any of the tips can get you back up and using your Chromebook
Here is an example of what a broken screen can look like on a Chromebook. Your screen may only have a partial white screen with vertical lines through it, a black smudge or ‘fingerprint’ near the edge of the screen , it may have bright spots or it may have a noticeably broken screen as depicted in the image below:
Broken Screen Example
Use an external HDMI monitor (if your Chromebook supports HDMI)
Check HDMI cable (try substitute if possible)