JobelHome Multi Tenancy

Introduction 

The JobelHome platform offers a robust multi-tenancy structure tailored for businesses managing complex operations across multiple entities, regions, or contexts. Within one tenant our business customer can organize one rental property administration business with one or multiple properties. If the customer has multiple properties throughout several countries/jurisdictions then he can create and use multiple tenants. This simplifies property management, enables role-based permissions for administrators, and provides custom branding and configuration options to meet both global and localized operational needs.

Key Concepts

1. Tenants: Represent distinct business units or legal entities. This module-like organization allows companies to manage properties within one and the same platform no matter if the customer represents only one tenant with one property or several tenants with multiple properties across different countries.

2. Roles and Permissions: Dynamically adjust user access, visibility, and functionality based on their assigned roles within a specific Tenant context.  

3. Customization: Provides individualized branding and operational separation at the Tenant level to meet unique business and regional requirements. JobelHome Branding can be hidden and replaced.

Key Concepts

1. Tenants: Represent distinct business units or legal entities. This module-like organization allows companies to manage properties within one and the same platform no matter if the customer represents only one tenant with one property or several tenants with multiple properties across different countries.

2. Roles and Permissions: Dynamically adjust user access, visibility, and functionality based on their assigned roles within a specific Tenant context.  

3. Customization: Provides individualized branding and operational separation at the Tenant level to meet unique business and regional requirements. JobelHome Branding can be hidden and replaced.

Branding

Each host can customize the appearance and functional elements of the JobelHome platform to align with their brand identity and business requirements, whether it’s the logo, color scheme, or interface elements.

This way, the platform JobelHome becomes "invisible" to the tenant’s end users, allowing it to be perceived as the company’s own solution rather than an external service.

Role and Permission Workflow

4. 1. Authentication: Users log in with credentials to access the platform.  

   2. Tenant Selection:  

      • Single-Tenant users are automatically assigned their Tenant.  

      • Multi-Tenant users select the desired Tenant for their session.  

   3. Role Identification: Based on the selected Tenant, the platform identifies the roles associated with the user in that context.  

   4. Permission Calculation: The system determines visibility, editability, and executable functionalities tied to the user’s roles.  

   5. Dynamic Interface Setup: The user interface is customized dynamically based on the permissions, ensuring secure and role-specific access to data and features.

Use Case: Property Management Across Multiple Countries

Scenario  

A property management company uses JobelHome Platform to manage operations in multiple countries. Each country operates as a separate Tenant, allowing for precise legal compliance, financial management, and branding.  

Key Details

• Tenant Setup:  

  • Each country represents an individual Tenant.  

  • Tenants are configured with unique branding, settings, and legal-specific requirements.

Role and Permission Management:  

• • Finance Employees:  

    • Linked to finance roles in specific country-level Tenants.  

    • Example: A finance employee in Spain can only manage financial settings, such as bank account information and billing data, for the Spanish Tenant.  

  • Technical Support Team:  

    • Assigned to all Tenants but restricted to the Access Administrator role. 

    • Example: A technical support employee can switch between Tenants to manage access control settings across countries.

  • Operational Management Team:

    • Granted access to all Tenants with the Operational Manager role.  

    • Example: The team can manage operational functions (e.g., performance metrics or reporting) across all countries without interfering in financial or access-related tasks.  

Benefits  

• Localized Operations: Finance teams handle country-specific settings while ensuring legal and financial compliance.  

• Centralized Technical and Operational Support: A single technical or operational support team manages access controls for all countries, ensuring streamlined operations.  

• Global Visibility with Controlled Access: Operational managers oversee cross-Tenant performance while maintaining separation of duties.  

Summary of Benefits

• Scalability: JobelHome Platform supports operations across multiple countries while maintaining clarity and separation between Tenants.  

• Flexibility: Role and permission systems ensure tailored access for diverse teams.  

• Efficiency: Centralized control for global operations combined with localized customization ensures smooth workflows and compliance.