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If you have support needs in terms of technology not working, please click on the link below and submit a support ticket. JCISD's IT staff will respond as quickly as they can. 

This video will explain the meaning of the [EXTERNAL] notation in your work email. The video also gives users a couple of tips on how to evaluate the safety of an email. 

Additionally, you may refer to the document below for assistance. 

This video will help users to understand the difference between a Phishing Email and a Spam Email. Additionally, you can refer to the document below for assistance.