Q. How much I can earn on an average per month ?
Rs. 1 Lakh
Q. Why is KYC process an important step on the Onecode Application ?
If KYC is not completed , agent will not get commission
Q. In how many working days is the commission transferred to the Agent after their lead is successful ?
7 working days
Q. Maximum Loan a customer can get when they apply for Instant loan is ?
Rs. 5 Lakhs
Q. What are the documents required by the customer while applying for a bank account ?
Aadhaar Card, PAN Card
Q. Shyam and Ram are working in Mohan's team, will they able to get all earning of Mohan's ?
No
Q. Can Agents see their offer letter and ID cards on the ZET Partner Application, even if they do not complete their KYC process.
Yes
Q. Mr Jhon enquired why his full amount has not been transferred to his/her account, then the reason should be __________.
2 % TDS is deducted from the payout
Q. What will happen if the agent pays a customer to open an account for any brand through ZET Partner?
Their account will be blocked & pending earnings will be frozen
Q. Agent will only get commission if the customers click on the link provided by them while applying for any product ?
TRUE
Q. Digital Banks are also called as_________
Neo Banks
Q. Full form of NTC__________
New to Credit
Q. For applying IIFL Business Loan, how much the income of ABB should be more than or equal to_____
Rs 8000 / month
Q. What is the full form of ABB ?
Average Bank Balance
Q. Agents can share the product links to with which Customer ?
Verified Customer
Q. What are the interest rates for all the banks listed to avail the Personal Loan ?
2% to 36% p.a.
Q. Where Agent can check their Credit Score ?
Home Page
Q. How many Points an Agents get under Bharat Loan Mahotsav when he will sale Loan ?
100
Q. What's the First price in Bharat Loan Mahotsav ?
Royal Enfield Bullet
Q. Maximum Loan a customer can get when they apply for Instant loan is ?
Rs. 2 Lakhs
Q. Who can open Saving account?
A Savings Account can be opened both singly and jointly by Indian residents.
Age Should be 18 years and above.
Foreign nationals and Hindu Undivided Family are eligible to open a Savings Account.
Minors can open a Savings Account with their parents/guardian
Q. What is an EMI Card?
EMI cards come on No Cost EMIs, which means they don't charge interest. You just pay the cost of the product you purchased in instalments, without interest being charged.
Q. What is Buy Now Pay Later?
Buy Now, Pay Later (BNPL) is a type of short-term financing that allows consumers to make purchases and pay for them at a future date, often interest-free.
LOAN & Credit Card
Q. Card variant is not available as per the customer requirement?
If customer is on card selection page,So he can continue with his choice.If there are no free variant so we cant do anything here just ask to select the paid card and tell him about "waived off"plan.
Q. Loan not getting disbursed by the required time of customers?
We are working on last 60 days cases only.and after Enach stage,customer have to wait only maximum 3 days to get the loan.so please ask customer to complete the process on time.
Q. Not getting enough CC limit compare to older Cc of different brands?
Credit card limit is fully depend on brand,please ask customer to continue with current limit and ask to pay all the bills on time to after that limit will be increased.
Q. After completing the process customers are getting very less limit of loan for few brands?
For loans, we are working currently on KYC, eNACH and Document stage only.so if customers is satisfied with the loan amount then customer will be moved to these stages.
Q. Customers are complaining that for loan disbursement they need to wait long?
After accepting the offer and signing agreement, loan will be disbursed in 48 hours max. If any delayed here so may be some verification is pending from brand side.
Q. In CC customers are not happy with the physical KYC process if VKYC got failed?
VKY failed due to third part prompting,KYC wrong answered reasons so case is not workable.if customer is not ok with vkyc so we have only one brand for Pkyc option - IDFC only.
Q. Most of the time Customers are facing tech issue while completing the VKYC?
On some time banks server down, so we can try to figure out the issue and try to work accordingly.
Q. Customers are asking to share the link through Bank verified email id then only they will complete the process?
Bank is also sharing the links to their customers.so you can also ask to check mail and SMS.
Q. Customers are complaining that they are getting high rate of interest?
Loan interest is calculated only behalf of CIBIL, Tenure and Profile.