GURU - ZET Plus Program

ZET Plus Program

Paid Program:

· Cohort 1: First Payment ₹99, Subsequent Payment ₹99 ( Auto Pay )

· Cohort 2: First Payment ₹1, Subsequent Payment ₹49 ( Auto Pay )

· Cohort 3: First Payment ₹1, Subsequent Payment ₹99 ( Auto Pay )

· Cohort 4: First Payment ₹49, Subsequent Payment ₹49 ( Auto Pay )

Eligible: Only Card holders are eligible

Payment mode: Customers have to make the payment mode and auto pay will get setup

Cancellation: Customer can disable the auto pay from the source UPI application through which he enabled it.

ZET Services

· Credit report explainer Chat bot 24*7

o By directly opening the Ai Chat bot through a deep link

· Latest credit report every month

o By directly opening the Credit Score tab

· Fraud Detection - Instant alerts on suspicious activity in credit report

o By directly opening the Credit Score tab

· AI video explaining credit report of user

o Direct deep link

· Expert calling

o A simple CTA to request call back and register request

· CBP

o By directly opening the Credit Score tab

One Assist Services

Service are available Pan India barring Islands.

Customer have to download One Assist Application

Customer can login through his/her register mobile number

Enter Mobile – Received OTP on number – Enter OTP – Logged in

Helpline number – 1800-123-3300

One Assist POC details: - Karan Khosla – 9560485830 – karan.khosla@oneassist.in ( these details will not share on call with customer)

This plan cover only the buyer.

1. One Call Assistance – 24x7 Support

· Customers can reach out anytime for emergency assistance, ensuring round-the-clock protection.

· Single-point contact for various services, reducing hassle during stressful situations.

· Quick resolution of queries, claims, and service requests with expert support.

2. Card Blocking

· Instant blocking of lost or stolen cards with just one call to prevent unauthorized transactions.

· One Assist facilitates the process, even if card details were not pre-registered.

· Ensures compliance with bank policies, minimizing financial risks for customers.

· We will be highlighting and getting the card blocked with respective banks on Cx’s behalf.

· Respective banks will intimate about the card blocking through email/ SMS (channels opted by Cx with respective bank communications).

· Customer can avail this service once in a month

3. Card Fraud Protection

· Covers financial losses due to fraudulent card transactions, including phishing and counterfeit card fraud.

· Protects both pre-reported and post-reported fraud incidents, offering coverage for up to 30 days prior.

· Customers get peace of mind knowing their financial losses are minimized in case of fraud.

Customer can avail this service once in a month

Process :-

4. UPI/M-Wallet Protection

· Shields against unauthorized transactions caused by cyber fraud, phishing, or mobile theft.

· Covers transactions up to 10 days before reporting the fraud, provided the wallet is blocked immediately.

· Ensures safer digital transactions and financial security for wallet users.

· Customer has to inform within 24 hours

· Customer can avail this service once in a month

Process :-

5. PAN Replacement

· Free PAN card replacement service in case of loss or theft.

· One Assist manages the process, including documentation, making it hassle-free for customers.

· Ensures customers regain their essential identity document quickly and efficiently.

· Customer Can avail this service once in a month

· Documents required

1. Old Pan card copy and Pan card no.

2. Aadhaar front and Back ( mandatory document)

3. Signature on blank white paper which was used on earlier pan card

4. 1 passport size photo

5. Any additional document needed by regularity body

· After raising the request customer will receive Pan card in next 7-10 days.

6. DL (Driving License) Replacement

· Assistance in replacing lost or stolen driving licenses without additional effort from the customer.

· Covers all documentation and processing, ensuring quick reissuance.

· Saves time and effort by handling the entire application process on behalf of the customer.

· Customer can avail this service once in a month

· Documents required :-

1. 2 Passport Size phot

2. Address proof

3. DL number / Old DL copy

4. FIR

5. For Chennai residents cx – FIR + Crime Report Required

6. For J&K residents cx – Paper cutting + FIR is required

7. Any additional document as needed by the regularity body

· After raising request customer will receive DL in next 7-10days.

7. Roadside Assistance

· Provides emergency services like lost key pickup, flat tire replacement, battery jump-start, and towing.

· Towing assistance up to 25 km ensures no charges more than 25 km will charge 18rs per km.

· Ensures help is available whenever needed

· Customer can avail any one service from the 4 services providing

· Customer can avail this service once in a month

Thank You

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