Horizon High School Classes

Classes include a live, scheduled session each week with live instruction from a Horizon teacher, active students engagement, in-class support, and complemented by daily independent work outside of class.

Important Links

Master Schedule 24/25
Acceptable Use Policies

Buzz Info

Parents and students can login using their personal credentials to access grades, reports and and assignments. They can also communicate with teachers and staff through this portal.

Who To Contact

The following is a general list of people you can contact if you need help with registration, coursework and technical problems.

INSTRUCTOR: Contact information for your teacher can be found under Course Info in your course. Your instructor can help with the following:

Course content questions
Questions regarding grading
Technical issues with course

Horizon HELP DESK: the Help Desk can help with the following:

Technical issues with your computer or software course that instructor was unable to resolve
Broken or malfunctioning equipment

Contact Info:

Ticket Submit: ITsupport@hcs.k12.ca.us (24 hr. response time, please include details and a contact phone number)
Live phone support: 877.525.4279, Mondays and Thursdays, 8 – 4:00 p.m.

ADMIN SUPPORT: Support staff can help with enrollment, registration, and student-related concerns.

Education Support Technician: Haley Garofalo, hgarofalo@hcs.k12.ca.us , (916) 408-5200 ext: 5165
Program Secretary: Deanna Bowman, dbowman@hcs.k12.ca.us , (919) 408-5200 ext: 9627

IT Support

Occasionally you may have to use the IT support process - here's how it works:

Once a ticket is issued it is prioritized and assigned to the IT staff. Once we attempt to contact you (either voice mail or via e mail) the ticket remains open for five (5) business days (including the day we attempted contact) then it is automatically closed and you will have to resubmit.

Please do not make first contact by calling or emailing IT staff - this may delay the handling of your problem - do return a call to IT staff as soon as possible.

Thanks for your help.

IT Info Page

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