Membership FAQs

1. How much is a membership? 

Annual Membership fees for those with Insurance are $55 for renewal, $65 for New membership.  For those without insurance fees are $130.00 for new and renewal.  This is significantly less than the cost of many health insurance plans copayments and/or deductibles. The average cost of an emergency ambulance transport is $746. 

2. Why should I join? 

If you have insurance, this annual membership fee will cover deductibles and/or copays that would typically be your responsibility. If you are uninsured, the membership will reduce your ambulance bill by 40%. Please check with your insurance carrier, as some insurance plans cover 100% of ambulance transportation. Check your coverage for both emergency and non-emergency ambulance transportation, as coverage may differ. 

3. What if my Active insurance plan denies my claim? 

The ambulance bill will be reduced by 40%. 

4. Who is covered in a membership? 

The  membership covers those members of your family related by blood, marriage, or adoption, who permanently reside in the same household. Live-in partners are not eligible for coverage under membership and would require separate enrollment to participate. 

5. If I marry, have a baby or adopt a child during the membership year, will the new individual be covered under my membership? 

Yes, if you have an existing membership you can add members under these circumstances. Please contact us at 405-379-7046 so that we can update your application and obtain the needed signatures. 

6. When will my membership be effective if I am a new member? 

Completed applications with payment in full, will be effective on the date payment is confirmed by Hughes County EMS

7. When will my membership be effective if I am a renewing member? 

Renewal of applications will begin 30 days prior to the 1 year anniversary date of your effective date.  Memberships expire after 1 year and failure to submit a renewal application prior to the expiration date of the membership will require payment of the initial membership fee

8. What types of services are covered by my membership? 

The membership provides coverage for medically necessary ambulance transports originating  in Hughes County. The membership does not cover mental health transports, hospice transports, trips to appointments, dialysis transports, or wheelchair services

9. If I call 9-1-1 how do I know that I will get Hughes County EMS? 

While Hughes County EMS is the only EMS provider for Hughes County, in times of high call volume outside agencies must be used.  It is their option to accept or reject our membership program. 

10. Will I receive a receipt or membership card to show I am a member of the Hughes County EMS + Ambulance Membership? 

Your check or credit card statement is your receipt. Membership cards are unnecessary and are not issued. If you are transported, your membership will be verified by our staff utilizing software that automatically links each of your transports to your membership account. 

11. What if I decide I want to cancel my membership, will I receive a refund for the amount I paid? 

No, membership fees are non-refundable and are not transferable. However, if you pay prior to the effective date you would be eligible for a refund in situations involving the death of an enrolled family member or other extenuating circumstances.   Contact us at 405-379-7046 to discuss.

12. How do I enroll? 

You can obtain an application online at www.hcems.org or you may contact our office at (405) 379-7046 and request an application be mailed to you. You can also obtain an application by visiting our office located at 114 N. Oak Street, Holdenville OK 74848.   Phone assistance and walk in assistance are available Monday – Friday 9am to 5pm

13. Why do I need to provide my social security number? 

The collection of your social security number is necessary for the billing and insurance verification process, and to enable other healthcare providers and/or insurers to identify your applicable records. 

14. How are my membership fees used? 

As with all fees associated with this service, the funds are utilized to support the functions and materials associated with carrying out this critical mission, including staffing, lifesaving medical equipment, ambulances and technology.