Non Discrimination and Accessibility

HUGHES COUNTY EMS

NOTICE OF NONDISCRIMINATION AND ACCESSIBILITY

Hughes County EMS (HCEMS) complies with applicable Federal Civil rights laws and the General Services Administration’s (GSA) regulations and policies, and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, disability, sex, sexual orientation or gender identity, or any other status protected by law. 

 To assist with effective communication, Hughes County EMS:

 Provides free aids and services to people with disabilities such as:

• Assistance obtaining a qualified sign language interpreter at the destination facility or as otherwise needed, and

• Written information in other formats (e.g. large print, audio, accessible electronic formats, other formats) when specifically requested.​

Provides free language services to people whose primary language is not English, such as:

•  Qualified interpreters via phone line, and

• Information written in other languages when specifically requested

If you need these services, contact the HCEMS Compliance and Privacy Officer.

 Hughes County EMS will provide these services at any meeting of the Hughes County EMS Board of Trustees if given a 72hr notice at the number below.

If you believe that HCEMS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, or any other status protected by law, you can file a grievance with:  Compliance and Privacy Officer, 114 N. Oak Street. Phone number 405-379-7046, Fax 405-379-6369, or email at cmiller@hcems.org. You can file a grievance in person, by mail, fax, or email. If you need help filing a grievance, the HCEMS Compliance and Privacy Officer is available to help you.

 You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201. Phone at 1-800-368-1019, TDD 1-800-537-7697. Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

 To learn more about GSA’s Nondiscrimination in Federal Financial Assistance Programs or to file a complaint, you may contact the GSA’s Office of Civil Rights as follows:by writing to the Office of Civil rights, U.S. General Services Administration, 1800 F Street, N.W. Washington, D.C. 20405; or call (202)501-0767 or 1-800-662-6376 (voice); FAX (202)219-3369.Individuals with hearing impairments: Federal Relay Service at 1-800-877-8339.