Program Policies
Parent Handbook
The parent handbooks are updated as needed - please review for additional program information.
2024-25 After School Handbook Link (English & Español)
2024 Summer Thrive Handbook Link (English & Español)
Eleyo Family Account
Parents must first register a Family Account through the Eleyo Child Care Management system, and then select for child care sessions/contracts requested.
Parents must keep this account up to date with current contact phone numbers and authorized pick-ups.
Non-Operation Days & Modified Closing Times
The After School Program will be closed on 2 district minimum days (12:00pm dismissal) in order to provide professional development services to our staff. We will also close early on the last day of school to better facilitate the year end closing requirements of our program staff.
After School Care Closed- (District Minimum Day for All Students; 12:00pm Dismissal)
Thursday, October 10, 2024
Thursday, January 30, 2025
After School Care Modified Schedule- (Last day of school, After School Care will close at 3:00pm)
Thursday, June 5, 2025
Ending or Changing Enrollments
Child Care enrollments run through the end of each month. If a parent chooses to end an enrollment, it will be effective on the last day of the month in which notification was given.
Parent notifications must be a minimum of 5 days prior to the end of the month in which you are ending enrollment or changing an enrollment
Parent notifications must be submitted in writing (email) to Program Secretary, Rocio Melchor at rmelchorgonzalez@gusd.us
No refunds will be given for partial months.
Billing
All monthly recurring fees are paid monthly, in advance via automatic payment through our child care management system, Eleyo.
Invoices are emailed on the last Friday of the month and then automatically processed on the 3rd of each month.
Payments are billed in full each month, regardless of holidays or breaks, except for the months of August, December, and June, which will be billed at a prorated rate for scheduled school days.
There is an annual family registration fee of $30/family, via automatic payment from our child care management system (Eleyo) once registrations are accepted. Families receiving the ASES/ELOP Tier financial aid will not be charged an annual fee.
There are no refunds for unused days or holidays.
Reporting Student Absences
Parents are expected to report student absences to After School Staff (& Thrive Camp Coordinator). When reporting an absence, please email the date of absence and child's full name. Emails can be found on the Absence page of this website.
Student Pick-up
Parents, guardians and approved adults must walk into the building and clock out their child. Children will not be released to anyone other than a parent, guardian, or person listed as a contact in the "Approved Contact List in your Eleyo family account. The staff may require a photo identification of any person picking up a child from the After School program.
Once clocked out, a child may not return to the After School Program that day.
Children will not be allowed to leave the After School Program unattended.
Student Behavior Expectations
Students are expected to be polite and cooperative in their interactions with others. Students will follow the directions of the After School Staff and help keep the site safe, neat and clean. Personal valuables and toys are not allowed. Students will use the bathrooms responsibly, take care of playground equipment and return all equipment upon staff request. Students will play fairly and display good sportsmanship.
Progressive Behavior Management / Discipline Policy
Positive behavior choices will be encouraged at all times. If necessary, children will be respectfully reminded and redirected.
If necessary, students will have the opportunity to complete a Behavior Reflection Form and meet with an After School staff member to discuss a plan for future behavior choices. It is required that the parent review the Behavior Reflection Form, sign, and return the following day.
If a child regularly needs reminders or consistently does not meet the behavior expectations, the Site Coordinator will speak with the parent at pick up.
An Expanded Learning Program Specialist and/or Program Administrator will provide recommendations and support to the ASP Site Coordinator should there be consistent behavior issues that are unsafe or unacceptable.
If we feel it is in the best interest of the student to go home for the day, the ASP Site Coordinator will contact the parent for early pick up. It is the responsibility of the parent/guardian to pick up the student within 30 minutes of the Site Coordinator contacting the parent via phone.
With repeated issues, the Site Coordinator and/or Program Administrator will contact the parent for a conference to discuss possible support strategies.
A child may be placed on an “Enrollment Hold” and/or removed from the program, if continued behaviors are inconsistent with these expectations. If repeated negative incidents continue, a the Site Lead and/or Program Administrator will inform the parent of the student's enrollment hold from the After School Program.
In the event a child is placed on an “Enrollment Hold” (or removed from the program for the trimester), before re-entering the student must have an improvement plan in place via the school based Student Study Team.
In the case of fighting, aggressive and/or hurtful actions, damaging school property, and/or safety concerns, a parent will be contacted by a Program Administrator. These actions can be immediate grounds for dismissal from the program.
Intersession Registration & Participation (non-school day programming; i.e. Thrive Camp)
Parents must first register a Family Account through Eleyo Child Care Management system, and then select for child care sessions/contracts requested.
Registration acceptance is for that sessions complete scheduled program (all session days) and full day program (7:30a-4:30p). There is no provision for a partial program or partial day attendance. Intersession programs (Thrive Camp) are scheduled during the winter/spring/summer intersession periods.