Name Your Feelings
I am feeling...
Positive Self-Talk
I will do my best.
Keep Calm
Deep breaths.
What to do:
When you are feeling a strong or difficult emotion, start by labelling it.
To connect with others, ask them, "How are you feeling?"
Why it works:
Naming emotions bridges the gap between thoughts and feelings. It brings our emotions to the surface and reminds us that we are not our emotions. It also reminds us that emotions are only temporary.
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What to do:
Identify negative self-talk and turn them into positive, encouraging, uplifting thoughts.
It takes practice, time and effort to shift your thoughts!
Why it works:
Positive self-talk enhances your general well-being and health. People with positive self-talk are better able to solve problems and cope with challenges.
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The Power of YET
I can't do this... YET.
Goal-Setting
What is your learning goal?
Mistakes
It's okay to make mistakes.
What to do:
Whenever you feel like you cannot do something, add 'yet' to that thought.
Why it works:
'Yet' acknowledges that we are in the process of learning and growing. Through hard work and perseverance, we can continue working towards mastery or achievement.
Sources:
What to do:
Specific — clearly state the goal
Measurable — quantify it
Attainable — ensure it can be done
Relevant — related to your future life
Time-based — set a deadline
Why it works:
Setting goals can help to keep us focused, motivated and disciplined. Sharing our goals with others is also a way of being responsible and accountable.
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What to do:
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Why it works:
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B.E.S.T.
'I' Statements
I feel ... when ... because ...
TAG Feedback
What to do:
Body posture
Eye contact
Say appropriate words
Tone of voice
Why it works:
Communication skills are incredibly important, and B.E.S.T. is a great way to frame how we present ourselves when interacting with others.
What to do:
State how you feel and how a problem is affected you.
Why it works:
Using 'I' statements indicates that we are taking responsibility for our own thoughts and feelings. This takes out 'blaming' language and prevents the other person from feeling defensive.
Sources:
What to do:
Body posture
Eye contact
Say appropriate words
Tone of voice
Why it works:
Communication skills are incredibly important, and B.E.S.T. is a great way to frame how we present ourselves when interacting with others.
How to Apologise
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What to do:
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Why it works:
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What to do:
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Why it works:
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Sources:
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What to do:
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Why it works:
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STEP
The problem is...
What to do:
Say the problem
Think of solutions
Explore consequences
Pick the best solution
Why it works:
Critical problem-solving skills involves identifying the issue and its root causes, and thinking of different solutions along with their implications.
Being skilled in problem-solving is necessary in the workplace too!
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