Tech Orientation
Below is an introduction to the tech services available to all Dominican students.
For specific tech questions, concerns or issues please email helpdesk@dominican.edu or call the helpdesk @ 415.257.0123
Dominican Okta Account
New Dominican students receive an email invitation to set up a Dominican Okta account. This account is where you can set up and update your Dominican password and multifactor security settings. Okta also lets you quickly access other Dominican websites and services via launcher tiles (apps) on your Okta dashboard.
Access Okta at https://dominican.okta.com
Just click on a launcher tile on your Okta dashboard to access a Dominican service
Remember, for security reasons, do not share your login with ANYONE else
Dominican OKTA Homepage
Student ID Card - Penguin Pass
We have a physical ID card system called a Penguin Pass. Each year you get a new sticker for the new term (not a new ID card). There is a $20 replacement fee if the card is lost. The ID card may be used for:
Meal plans and/or meal cash value
Bookstore purchases
Conlan access
Library card
Door / dorm access
Laundry services
Vending machines
On campus printing (.10 b&w / .20 color)
Additional information is available online: https://www.dominican.edu/campus-life/student-services-and-resources/technology-dominican/penguin-pass
Penguin Pass
Student Email Account
All students receive a Dominican University of California email address. Dominican will use this email address to send you important updates and information. You can read more about the Dominican email policies in your student handbook.
Your Dominican email address is: first.lastname@students.dominican.edu.
For example: (jane.smith@students.dominican.edu)
We use Google’s gmail system for email
To access your Dominican gmail (and other Google services), go to https://gmail.com or sign in via your Okta dashboard: https://dominican.okta.com
Download the gmail app to get your Dominican emails to your phone (Play store on Androids | Apps store on Apple devices)
Throughout the semester you will receive important information from departments such as Financial Aid, the Registrar, Business Services, etc.
Campus Computers, Labs, Dorm & WiFi Access
Note: when logging on to campus computers or WiFi, your username is your Domincan ID number (rather than your email address)
Your Dominican ID number is a 7 digit student ID # (usually starts with 5) = 5XXXXXX
if you ID number does not start with a 5, you need to enter presiding zeros i.e., (ID number is 23491, username is 0023491)You can find this number on your Penguin Pass ID card
Computer Labs
Username = 7 digit student ID # (usually starts with 5) = 5XXXXXX
if you ID number does not start with a 5, you need to enter presiding zeros i.e., (ID number is 23491, username is 0023491)Printing available in certain labs
Library - Info Commons, Library 200 and Library 220
Bertrand Teaching and Learning Center (Bertrand 110)
LOGOUT of all services and LOGOUT of the computer when done (these are shared computers so you need to protect your credentials (username/password)
DO NOT SAVE documents on lab computers (all data is wiped at the end of every semester)
WiFi & Dorm Internet Service
Use “dominican wireless”
Username = 7 digit student ID # (usually starts with 5) = 5XXXXXX
if you ID number does not start with a 5, you need to enter presiding zeros i.e., (ID number is 23491, username is 0023491)Wifi registration lasts for about 4 months
If internet / wifi is not working, contact the IT Help Desk (415) 257-0123
To access wired internet service in the dorms, plug in an ethernet cable into the port labeled D for data
Contact the ITS Help Desk for assistance registering gaming devices, smart TV's, apple TV's, Roku's, Firesticks or other similar devices that might not let you self-register via the registration web page
We require all students to have virus protection software on their personal PC’s
Important Online Student Services - Moodle & Self Service
Moodle
An online system used by instructors to make assignments, communicate with students and track academic progress.
Access: Dominican email address + password
Classes appear 1 week before first class start date and disappear 4 weeks after semester is over
SelfService
https://selfservice.dominican.edu
Self Service grants access to unofficial transcripts, final grades & current schedules. You can search & register for classes and pay tuition. You can also add cash value to your physical ID card on Self Service.
Username = Dominican email address + password
For help setting up other individuals (parents/guardians) to pay tuition or add value to your ID card, contact Business Services
Note: you can also use the physical value add machine located in Alemany Library to add cash value to your physical ID card
Value Add Machine in the Library
Getting Tech Help
ITS Help Desk– Need assistance?
Hours: Monday- Friday, 9:00-6:00
Email: helpdesk@dominican.edu
Phone: (415) 257-0123
Personal Computer Support
Available on a limited basis. Stop by ITS for details