Embedded Files
Who are our stakeholders?
Who are our stakeholders?
We arbitrarily decided to create generic ideal personas of all people interacting with CRI.
- Students
- Staff members
- Board members
- PHDs or Postdocs
- Researchers
- Entrepreneurs
- Teachers
- External collaborators
- Alumni
Of course, many people do actually play two or more roles, but it helps us understand who our users are and what's important to them.
But what are the digital needs of these stakeholders? How can CRI IT help them?
Our student
Our student
" CRI should stay cool, man! "
What he needs :
What he needs :
Students have expressed many digital needs and personal stories.
- They need to make sure their data is stored securely and shared between all their devices.
- They get too much useless info on emails.
- They would like to have universal, free and open tools that work on all devices (including smartphones)
- They need light, easy to use web tools to collaborate together freely.
What IT can do for him :
What IT can do for him :
- Add glue between system to make sure that info is shared as widely as possible.
- Offer a suite of CRI digital tool for project management, communication and pedagogy and insure that they are used by as many people as possible.
The badass teacher
The badass teacher
" Keep it simple guys! "
What he needs :
What he needs :
- They must be good jugglers : they create courses, teach, research, publish and sometimes drive a lab at the same time.
- Teachers have trouble communicating information to all their students, since digital tools are not shared by everyone at CRI.
- They lack some usable basic tools, and at the same time would like an overview of all available tools for pedagogy. Their digital proficiency is heterogeneous. They lack digital tools for online / distant teaching.
- They cannot spend much time on training on digital tools.
What IT can do for her :
What IT can do for her :
- Provide a portfolio of pedagogical tools, that they can use at will
- Simplify and streamline admin processes
- Communication tools shared by everyone across specialties and populations
The external collaborator
The external collaborator
" What is the CRI about, really? "
She can be a contractor, a consultant, a start-up founder who collaborates on a specific project. Savanturiers teachers and mentors are also in this category.
What she needs :
What she needs :
Her needs are mainly about sharing files and project information with CRI members. She needs to find out quickly some basic info about us :
- What is the CRI?
- How to find someone specific?
- What amazing projects are done / completed at CRI?
- How to interact with CRI : offer internships / job opportunities, etc.
What IT can do for her :
What IT can do for her :
Our current digital tools do not address her needs fully.
- she needs a better web site that explains CRI's philosophy and organisation
- an online people directory, to see who does what
- a project portfolio, to understand at a glance what is happening at CRI and search for a specific project
Entrepreneur
Entrepreneur
" Can I develop my projet at CRI? "
Entrepreneurs are students/staff/teachers first, their entrepreneur activity comes second. They need a proof of concept before asking for extra resources. Have a look at Tudor's report on entrepreneurship at CRI.
What she needs :
What she needs :
- CRI project portfolio, from idea to live projects
- Documentation tool for their own project
- An online form to ask for extra financing / extra space / ressources for their project
What IT can do for her :
What IT can do for her :
- Provide tools which are not different for they main activity, but adapt for the entrepreneurship daily life
Board member
Board member
" Always keep the global strategy in mind. "
What he needs :
What he needs :
- More time
- Collaborate with loads of external persons
- Keep track of dozens of CRI projects and initiatives
- Evaluate new initiatives digital tools from anywhere in the world and see if they can be applied at CRI
What IT can do for him :
What IT can do for him :
- Custom IT support
- Provide a project porfolio and global indicators
- Shared knowledge management system
Staff member
Staff member
" Trendy apps are all very nice, but what I really need is to get stuff done. "
What she needs :
What she needs :
- A single account for everything
- Privacy since she deals with sensitive information (HR, finance, etc.)
- Processes and rules, shared tools for everyone ; CRI Senior staff have to use CRI Google accounts
- Less spam
What IT can do for her :
What IT can do for her :
- Provide rules and strongly supported digital tools (training, integration)
PHD or Postdoc
PHD or Postdoc
" I like open science, open data and open software. "
He works for a lab for a university or EPST lab, or he might be on CRI payroll. He can teach classes or workshops.
What he needs :
What he needs :
- Protect his research
- Standard way to organize datas
- Made communication more fluid between students, teacher, researchers
What IT can do for him :
What IT can do for him :
- Open discussion around open source and datas
- Define tools to better communicate between the differents stakeholders
- Gather in one place the different versionning tool
Alumni
Alumni
" I'd like to help. Show me how to stay part of CRI. "
She used to be a CRI student. Now she develops her network and maybe work.
What she needs :
What she needs :
- Have a clear way to stay in contact with the CRI community and remain informed about the events
- Avoid tools specific to the CRI
- Choose filters to avoid useless information and focus on her areas of interest.
- Reserved seats on professionnal events when the CRI have places
- Stay connected to CRI, without being physically there !
What IT can do for her :
What IT can do for her :
- Provide telepresence robots that almuni can use to attend internal events and workshops
- Create channels of information that Alumni can parameters
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