Embedded Files
IT Tickets
IT Tickets
Use this service to report access, hardware, network, or software issues. To expedite the resolution of the ticket, please make sure you do the following:
Include a full description of what is not working
Attach a screenshot or screencast to demonstrate the issue when possible
List any troubleshooting steps you have currently tried i.e. restarting your device, clearing the cache, etc.
2-Step Verification
2-Step Verification
2-Step Verification, also known as Multi-Factor Authentication (MFA), is a method that requires a user to provide two or more verification factors in order to gain access to a resource such as an application or online account. With MFA, rather than just asking for a username and password, one or more additional verification factors are required, which decreases the likelihood of a successful cyber attack. This resource will show you how to setup 2-Step Verification for your cohoes.org Google account.
Password & Login Help
Password & Login Help
This page will assist with the following:
How to change your password
How to enroll in password self-service (so you can reset your own password)
What to do if you forgot your password
Providing a login to a substitute teacher that will be covering your class/classes
Sub Login Instructions
Sub Login Instructions
View these instructions to see how to provide a sub with access to the main classroom computer. This only will work for the PC connected to the display board. Passwords are room specific and only provide access to the PC, not to district applications such as SchoolTool or Schoology. This does allow the sub to access links to activities and websites that you leave in your plans.
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