Counselling
Opening times:
Monday 8.30am - 4.30pm
Tuesday 8.30am - 4.30pm
Wednesday 8.30am - 4.30pm
Thursday 8.30am - 4.30pm
Friday 8.30am - 4.00pm
Here to listen, not judge
Life can seem challenging at times and we face many different experiences which can affect our emotions, behaviours and how we manage on a daily basis. Whether its college or personal, our team of fully trained counsellors are here to support and listen, in a private and confidential setting.
We can help with issues such as;
Anxiety, stress, relationship, family matters, Trauma and more
By listening we can, help you find ways to deal with any emotional issues, look at things in a different way, support you to come up with strategies to build your resilience, empower you to move forward with your life, promote self-understanding and self-acceptance.
What counselling do we offer...
'One at a time' Solution Focused counselling
We offer a single session of counselling focusing on what you feel is the main difficulty in your life right now. These standalone sessions, take up to 1 hour 15 minutes each, and can help you deal with any specific issues you are currently experiencing by exploring solutions, techniques and strategies that may help you.
You can book further single session appointments if you want them. However, at busy times there may be a wait.
Block of 6 ongoing appointments
We offer up to six ongoing appointments, each lasting 45 minutes. These, one per week sessions, will give you an opportunity to talk more deeply about any thoughts, feelings and difficulties that are causing you distress. We aim to help you understand yourself better or think about things in a different way by exploring the underlying dynamics of individuals and their relationships.
You can book a further block of sessions each term. However, at busy times there may be a wait.
MAKING APPOINTMENTS
If you feel that you need support please complete our Referral Form and one of our wellbeing team will be in touch by email / text or chat.
If you need support to complete the form please ask a trusted member of staff or email wellbeingsupport@cityplym.ac.uk
and one of our team will get in touch to help you. Appointment are weekdays in term time.
What happens next?
Once the wellbeing team receive your referral you will be invited to attend an appointment that will last 30 minutes, when we will talk about your needs and how best we can support you. We will also discuss any safeguarding issues we need to be aware of.
After the first 30 min consultation the delivery of counselling will be video, chat, face to face, telephone, as chosen by you on your referral.
Counselling is a confidential service, with exception of a disclosure of significant harm, when we are duty bound to alert either a GP and/or our safeguarding team.
When appropriate, and with your permission, we can support with referrals to GPs and other internal or external agencies.
The Counselling service is open to all actively enrolled students at City College Plymouth term time only; accessible September to July.
Our counsellors are qualified or in their final year of study and members of the British Association of Counselling and Psychotherapy (BACP or NCPC) and follow their ethical framework.
Support contact information
If you feel you need support urgently, contact your GP. In an emergency call 999 or visit A&E. You can also visit the wellbeing or Student Journey pages on Student Central. There are lots of useful links in our A-Z of support services across all types of issues including the Every Mind Matters website.
To access any of support, please speak to your tutor or get in touch directly by:
Wellbeing & Counselling Support: wellbeingsupport@cityplym.ac.uk
Learning Support: learningsupport@cityplym.ac.uk or 01752 305885
Safeguarding Team: safeguarding@cityplym.ac.uk or follow the link for telephone numbers
Student Union: su@cityplym.ac.uk or 01752 305848 - phone calls with signposting information and practical advice if you need it.
Anxiety
Anxiety is a normal emotion in us all, but sometimes it can get out of control and become a mental health problem.
Lots of things can lead to feelings of anxiety, including exam pressures, relationships, starting a new job (or losing one) or other big life events. We can also get anxious when it comes to things to do with money and not being able to meet our basic needs, like heating our home or buying food.
Anxiety is one of the most common mental health problems we can face. In a recent mental health survey we carried out around stress, anxiety and hopelessness over personal finances, a quarter of adults said they felt so anxious that it stopped them from doing the things they want to do some or all of the time. Six in ten adults feel this way, at least some of the time. On a positive note, anxiety can be made easier to manage.
Come and speak to one of our Wellbeing team as we can offer you support and help with coping strategies that can really make a difference.
It’s OK to have good days.
It’s OK to have bad days.
It’s OK to cry about absolutely nothing.
It’s OK to cry about absolutely everything.
It’s OK to find this hard even if you know there are other people in much worse situations that you. This is not a competition.
It’s OK to feel frustrated.
It’s OK to feel anxious.
It’s OK to feel scared.
It’s OK to feel.
SAP poster.pdfUseful Helplines Out of Hours
Health Assured 0800 028 3766 Username wellbeing
App Code MHA194625 Password NoteBookInfo1
Papyrus 0800 068 4141 Text HOPELINE247 07860039967
Childline 0800 1111
FRANK 0300 123 66 00
NHS Mental Health Helpline
Plymouth: 0800 923 9323
Devon: 0808 196 8708
Cornwall: 0800 038 5300
CALM 0800 58 58 58
Text SHOUT 85258
Sane 0300 304 7000
Samaritans 116 123
