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As regions across New York State begin their phased reopening, many New Yorkers who are unemployed will be able to return to their jobs. This guide provides answers to common questions about how returning to work impacts your unemployment benefits.
Filing for Unemployment (Unemployment Insurance)
Filing for Unemployment (Unemployment Insurance)
Apply Online at NY.GOV ID and follow the instructions to file a claim. You may file your claim during the following days/times::
Monday – Thursday from 7:30 am to 7:30 pm (Eastern Time)
Friday from 7:30 am to 5:00 pm
Saturday – all day
Sunday until 7 pm
Call the Telephone Claim Center, toll-free during these extended hours to file a claim.
1-888-209-8124 Monday - Thursday from 8:00 am to 7:30 pm, Friday 8:00 am - 6:00 pm & Saturday 7:30am - 8:00 pm
Telephonic Filing is filed by First Letter of your Last Name
Last name beginning with the letters A-F Call Mondays
Last name beginning with the letters G-N Call Tuesdays
Last name beginning with the letters O-Z Call Wednesdays
Thursdays and Fridays are for those who were not able to claim Mondays-Tuesdays.
If you need additional information to file for unemployment, please reach out to your job coach, job developer or retention specialist. CEO’s mailing address is: Center for Employment Opportunities, 50 Broadway, Suite 1604, New York, NY 10004.
If your unemployment claim is rejected and you need representation at an unemployment insurance hearing, Legal Aid’s Employment Law Unit may be able to help you. Call Access to Benefits helpline: 888-663-6880 on Tuesday, Wednesday or Thursday from 9:30 a.m. – 12:30 p.m.
Paid Family Leave
Paid Family Leave
If you care for someone with a serious health condition (spouse, domestic partner, child/stepchild, parent/stepparent, parent in law, grandparent, grandchildren), you are quarantined or your minor dependent child is quarantined, you may be eligible for Paid Family Leave.
Similar to NY State Disability Benefits, Paid Family Leave can only be done online. The instructions to do so are found on this site: https://paidfamilyleave.ny.gov/COVID19
New York is one of a handful of states that require employers to provide disability benefits coverage to employees for an off-the-job injury or illness. If you get injured or become disabled while you are eligible for or are collecting unemployment benefits, you are eligible for disability benefits if your injury or disablement results in you being ineligible for unemployment benefits
For participants that need proof of income or employment.
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