Take Care Hotels are FREE, Safe, Comfortable, and Convenient. New Yorkers who test positive for COVID-19 or who may have been exposed to the virus can qualify for a FREE hotel room for up to 14 days to safely separate and protect their loved ones.
Call 844-NYC-4NYC (844-692-4692) or visit testandtrace.nyc.
Housing Court Answers Hotline: 212-962-4795
NYC Eviction Moratorium:
Landlords are not allowed to evict tenants who can't pay rent due to the impacts of the COVID-19 outbreak
All eviction proceedings and pending evictions suspended
Housing court will remain open, but state officials "will be postponing all non-essential functions of the courts until further notice," Housing court functions such as landlord lockouts, repair orders, and serious code violations will continue.
Homebase Program assists eligible clients facing eviction obtain rental assistance. Homebase locations are currently closed but are providing their services by phone.
Residential evictions are halted
As per NYCHA’s existing rental hardship policy, households experiencing a loss of income are encouraged to request an Interim Recertification for any decrease in income that will last more than two months by accessing the NYCHA Self-Service Portal at https://selfserve.nycha.info or requesting a paper form from your Property Management office.
Family Shelter Family Shelter NYC
Young Adult Shelter (Ages 16-24) Covenant House NYC