Embedded Files
What does the FedEx implementation process look like?
What does the FedEx implementation process look like?
IDS will collect the following information from each member:
Gather basic contact info
Confirm delivery and pick up address and instructions
Select online or desktop platform
Confirm need for printer
FedEx will:
Establish account number
Ship printer
Send out account number and desktop download code
Schedule training with members
Provide support as needed
How do I let IDS know when my library would like to switch to IDS?
How do I let IDS know when my library would like to switch to IDS?
Members should complete this form to indicate which quarter they would like to start the transition to FedEx. This will help IDS and FedEx to plan and have the right supports in place to provide a smooth transition.
The period to set up an account for shipping was stated as one week. Will the lending library need to suspend lending during the transition from UPS to FedEx?
The period to set up an account for shipping was stated as one week. Will the lending library need to suspend lending during the transition from UPS to FedEx?
No, you can ship with both FedEx and UPS at the same time. We want members to transition to FedEx at a pace that works best for them, both logistically and comfortably. Once your FedEx account and software are set up, you can start gradually—for example, shipping 5 packages with FedEx the first week, 10 the next—until you're ready to make a full transition. You may continue to use UPS until you make the full transition.
Should I notify our UPS driver that we are moving to FedEx?
Should I notify our UPS driver that we are moving to FedEx?
No, IDS will work with UPS.
How long does it typically take to get this up and running? i.e. training to implementation
How long does it typically take to get this up and running? i.e. training to implementation
It takes FedEx about 1 week to generate an account number and send out your printer. Once you schedule and complete the training, you are off to the races.
Page updated
Report abuse