Outside calls - NO LONGER NEED TO DIAL 9.
Tip - when calling an Ext or making an outside call, the system takes a few seconds to send the call on it’s own. You can hit the SEND button to send the call immediately. Saves a couple seconds!
The SEND button appears when you pick up the handset and start dialing
Select the Message Icon on the right side of the keypad.
Follow the instructions given by the system
Select Message Icon
The first time you access your mailbox, it might ask you to change your password
All users were given a default password of 135790
When prompted, Enter your new password then the # Key
If you forget your password, please put in a helpdesk ticket.
To change Voicemail Greetings, etc. - Press 4 for more options
Listen to and follow the Prompts.
You can get to your Voice Mail settings at any time by selecting the VM button on your phone.
Dial 402-223-1500
When the Auto message starts, Hit the * (asterisk)
Follow the prompts
Enter Ext. followed by #
Enter Password followed by #
Hit the DND button to send your calls directly to voicemail.
If you notice you are not getting calls - you may have accidentally pushed DND
While the call is in progress, select the Transfer Button
Dial the extension number
Select the B Transfer Button
Voice Mail Quick Refernece:
Clocks, Bells, Phones, etc.
If you have issues with Diode related items....Do Not contact Diode individually.
Chain of command:
Contact Building Custodian with your exact concern/problem
Custodian will contact Technology/ESU people
Ryan at ESU will contact Diode
If we do not follow this procedure, we get several billings, each with a standard service charge, rather than being able to save money by getting a lot of items lumped together to be fixed at one time.